Does FARFETCH pay their employees well?

According to anonymously submitted Glassdoor reviews, FARFETCH employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at FARFETCH. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at FARFETCH?

50% of FARFETCH employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FARFETCH 3.9 out of 5 for work life balance, 3.5 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at FARFETCH?

Software Engineer (115) , Senior Software Engineer (71) , Customer Service Representative (65) , Product Manager (53) , Customer Service Advisor (39) , Business Analyst (38) , Project Manager (27) , Manager (25) , Content Writer (24) , Data Engineer (24) , Senior Manager (24) , Software Developer (22) , Customer Service (21) , Senior Product Manager (18) , Analyst (16)

What are the pros of working at FARFETCH according to real employee reviews?

"People are great and intelligent!" ((in 178 reviews)); "Great culture and values." ((in 150 reviews)); "Good benefits and installations." ((in 119 reviews)); "Work life balance can be good depending on your team" ((in 77 reviews)); "The team I was in and teams I worked along side with were great." ((in 72 reviews))

What are the cons of working at FARFETCH according to real employee reviews?

"Low salaries and very demanding production targets" ((in 139 reviews)); "Becoming very political and little competition between different teams (I have a bad manager, maybe that is why)" ((in 39 reviews)); "Poor leadership and guidance on vision." ((in 38 reviews)); "No career progression" ((in 29 reviews)); "company had multiple layoffs in just one year, which is a huge red flag in itself." ((in 26 reviews))

What are employees saying about FARFETCH layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FARFETCH layoffs and their outlook for job security at FARFETCH in 2026.

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FARFETCH

FARFETCH reviews

3.4

50% would recommend to a friend

(1,914 total reviews)

Bom Kim

29% approve of CEO

33% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

FARFETCH has an employee rating of 3.4 out of 5 stars, based on 1,914 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FARFETCH employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Dec 21, 2023

Run away from this company

Security engineer

Recommend

Business Outlook

Pros

Free coffee in the office. Nothing else.

Cons

The CEO purposely drove the company bankrupt. He saved his own skin by robbing every single investor (workforce included). Farfetch is delusional if it think that 500M will be enough. The management will just burn through it like all the other loans.

3.0

Nov 16, 2023

Store of the future leadership is a joke that lasted too long

Product manager

Recommend

Business Outlook

Pros

- Company that takes care of its employees - Great benefits and working conditions - CEO who has a vision, values, and tries to diffuse this everywhere - Good business outlook on the long terms (luxury online market) - Departments others than Store of the Future look healthy

Cons

- CEO surrounded by toxic leaders for Store of the Future - No direction, no financial viability, lots of people that bring no value and take energy away for Store of the Future - Dishonest / Misleading Store of the future management that lead to problems and pressure for all mid management and workers in this division - Nothing was really done in order to change Store of the future situation, some people tried to alert, but leadership from other departments in the end let things happened. Always wonder what CEO knew about the reality on the ground, why some things did happen, why some things never changed / took too much time to change

2.0

Oct 20, 2023

nothing is what it seems

Customer service representative

Recommend

Business Outlook

Pros

-good discount -coworkers are cool -fairly inclusive

Cons

this company has some of the worst/shadiest policies and practices I've ever seen, the customer service department makes the least amount of money but does the most work/takes all of the harassment from customers and are expected to just take it to make the customer happy. company had multiple layoffs in just one year, which is a huge red flag in itself. almost zero room for growth, lots of empty promises, terrible for your mental health, took away all of the (very rare) perks CS had

Viewing 136 - 138 of 1,914 Reviews

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Jobs at FARFETCH

Customer Service Advisor - Portuguese Speaker

São Paulo, São Paulo

View job