Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Apr 2, 2020
Recommend
Business Outlook

Pros

🤷🏻‍♀️ still unknown .....nothing but regret

Cons

Everything they lie from the beginning to the end; they hire this year a bunch of people around the world to work in a project and they lie completely to us; offering us many things that they didn’t comply with. They pay us less: then they said; they changed the conditions offered once arrived in Portugal, they don’t give you the relocation package they offered by email, they do not pay the travel ticket to go there as they offered, they don’t give you the food allowance they offered either, they don’t give you the copy of your job contract and many documents they make you sign without reading them as they wait in front of you to do it, they don’t say you have to pay for taxes of paperwork which is compulsory by law since you arrive there, they deduct from your wages the time you expend doing that paperwork, the welcome team they have is a joke they do nothing!!, and they don’t give you the relocation package to yourself either this is a complete scam lying to foreigners to go there to work for them. Is really crazy they way they do work it seems to be another world out of the European Union 🇪🇺 there is not way to complain either and they cover each other! So think twice to go there with this devils to work it is a shame for us! I expended more than 600€ to take the job and they pay me 200€ wages after cancelling the project and kick us all to the street with not rights! I wish this company collapse and close down they do deserved as their customers don’t even know they treat people this way! A complete shame on them!

1.0
Sep 10, 2017
Recommend
Business Outlook

Pros

- pays weekly - will hire anyone (literally anyone) - fully paid training - the job is (in theory) easy

Cons

- terrible pay - managers who vastly underqualified and have no respect for the advisors - long hours and short breaks - disgusting shared headsets and hot desking - rubbish progression prospects (even for an overqualified graduate) - customers will make you cry and/or raise your blood pressure to unhealthy levels - you'll get told off if you spend too long (i.e. over 4 minutes) in the toilet during your shift - no premia for working weekends/bank holidays - very difficult to book holiday - they won't even give you a reference when you finally escape to another job

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Foundever Response
7y
We understand that the role can sometimes be demanding and we make sure to ease this for all employees wherever possible. This could be anything from engagement outside of the day to day role or perhaps a session on stress management or an exercise class. In terms of booking holiday, we have since made positive changes to the systems and how this is booked. References can be requested from ourselves at any time and will be provided from the HR department. Should you feel that you wish to discuss any of your points further, please do get back in touch on: 01392 889200, where we will be happy to chat with you.
1.0
Feb 22, 2017
Recommend
Business Outlook

Pros

I can't think of anything that was good about this situation. Pay was $9 an hr half the equipment did not work so about 80% of training was everyone yelling about equipment being down.

Cons

Training was noting but contradictions and confusion. No proper training and they had you answering calls in 3 weeks. We didn't even have half the logins to our systems that we would use on a daily basis when they put us on the phones.

Viewing 55 - 57 of 19,180 Reviews

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