Four Seasons reviews

3.8

69% would recommend to a friend

(3,459 total reviews)
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Alejandro Reynal

88% approve of CEO

64% positive business outlook

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,459 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

3K reviews
3.0
Feb 6, 2015

Negativity

Recommend
Business Outlook

Pros

Great pay, great benefits, free nights in hotels

Cons

Since it was a union, everyone was very negative about working there. I was being trained by a man who has been there for 30 years. On my first day I was told to not trust anyone there.

4.0
Jan 25, 2015
Recommend
Business Outlook

Pros

Great team of line staff that have been there for years. The staff passes along the tradition of what it means to be a Four Season employee to each other. We are dedicated to the quests needs and help each other.to that end. We are well compensated and the extras include free room nights ( when you can get them) , health care and 401k. The company values its' employees, and many of the perks go for everyone if you are full or part time.

Cons

Over the years the company has grown so much, that the management has been less qualified. They seem to be there as just a piece on the chess board that are waiting for their next move. Because of this, problems that do exist seem to never get solved. Employee surveys address this issues, but the issues are never addressed

1.0
Jul 22, 2014
Recommend
Business Outlook

Pros

Comp room nights although black out dates make this more like a promise never fulfilled.

Cons

They staff young, inexperienced managers so they can overwork them for no pay. This is often a burden to career line staff who have to constantly 'train' their rotating management team. Non existent leadership. Upper management keeps departments understaffed and overworked so they can collect big bonus checks based on minimizing labor costs.

Viewing 55 - 57 of 3,459 Reviews

Glassdoor has 4,227 Four Seasons reviews submitted anonymously by Four Seasons employees. Read employee reviews and ratings on Glassdoor to decide if Four Seasons is right for you.