Four Seasons reviews

Unfortunately, the reality "behind the curtain" is that many Four Seasons employees are pushed to the breaking point by a set of standards that are, often, impossible to achieve with the tools and resources that are provided. A single concierge, for example, can not do a job that, normally, requires 3 on a shift. Two bellmen on a shift simply cannot adequately cover a job that requires 4 people. Broken furniture and equipment needs to be replaced immediately - not left to the "jury rigging" of staff for months on end. At some point, it simply becomes impossible to do a given job as prescribed in protocols, no matter how hard the staff is trying. And, over bearing managers whose main concern is the next step up the ladder and jumping from one resort to another, every 2 or 3 years, do not help the situation.

You become a robot and it's all about whoose ass you kiss the most. Phoney people work well with the phoney management. Don't bother having an opinion about anything not in there already established culture because you will be shot down. The pay is average, nothing to write home about, and the hours suck. They are so strict about there labor budget that they will sacrifice guest expirience to save a few bucks on overtime and when you're having your guests pay that kind of money it just doesn't work.