Groupon reviews

2.9

43% would recommend to a friend

(4,353 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 26, 2015
Recommend
Business Outlook

Pros

Free beverages, fun environment, anyone who isn't management is a blast and you will meet so many great people.

Cons

If I hear, "I don't want to micromanage you guys" while they give me my pre planned schedule for the day down to the minute, one more time I will lose it. News flash. That's micromanaging. If you don't want to babysit don't hire students straight out of college. Or recognize those that have work experience and know how to plan their own days and those that need to be shown. The daily metrics and quarterly metrics are incredibly high and are nearly impossible to attain within their planned schedule and the accounts you are given. If you want new accounts worth calling on, you have to find them, but not during your 8 hour work day. "Unlimited PTO" they use as a selling point yet they fail to stress that it needs to be approved by your manager and with crazy amounts of notice. Calling in sick is better than actually doing the right thing and giving them any notice you have. They will deny you. There is no room for advancement. Especially if you start with Sales. They require to be in a position for X amount of time and then when you reach that time they actually tell you that they will not hire you from the sales department.

2.0
Feb 23, 2015
Recommend
Business Outlook

Pros

Environment is young and fast paced which gives you a lot of learning opportunities. Fun social activities outside of work that fosters great friendships outside the workplace.

Cons

Problem starts with tone at the top...the mentality is always do what I say not what I do. No one wants to impove how things are done. Problems aren't dealt with, only swept under the rug. Management will listen to your solutions to problems and then nothing will materalize. If you're the type of person that has a can-do attitude, seeks opportunities to make things better, or wants to grow within a company...Groupon is not the place for you.

2.0
Jan 23, 2015
Recommend
Business Outlook

Pros

Remote employees have an autonomous environment. The Merchant Center showcases the results of campaigns, making it an easy sell once you get a merchant's attetion. Management will leave you alone which is nice. But if you're not hitting their minimum expectation you have daily calls with management- unfortunately about 75% of the sales staff is on 'warning'. Getting to work with local merchants.

Cons

Groupon is not what it used to be. The sales leaders treat the outside reps like inside reps, calling off lists of businesses that have been called over 20 times in 30 days. They say they have an automated 'demand generation filter' on the list which is nonsense. If a local business is not 'QL' approved, you can't work with them. You're expected to sell 20 deals a month and the only way to do that is to recycle old deals from merchants you've worked with. But the compensation for a refeatured offer is near next to nothing. You are rated on the amount of revenue you generate and number of contracts back. Since you're always being hammered on number of contracts per month, you can't concentrate on new merchants. It used to have such a great culture. What's left are greedy shareholders that crack whips chasing what will never be realized - a profit.

Viewing 70 - 72 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.