Groupon reviews

2.9

43% would recommend to a friend

(4,353 total reviews)
avatar

Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Mar 18, 2013
Recommend
Business Outlook

Pros

There are many decent, hard-working, good people who work there, and they do allow a lot of flexibility in hours. There's a very shiny, outer image that the company projects that does make it look good on a resume.

Cons

The main problem with Groupon is they fell into a classic business mistake of putting all their effort on growth, and nothing on infrastructure to promote that growth or the retaining of personnel to continue that growth. As a result, whether you are employed in sales, or are a details writer, or even in customer service, you find your work process constantly changing in a seemingly desperate attempt to keep up with demand or patch holes that were never foreseen. This makes the day-to-day much more stressful than it should be for the average employee. Further, Groupon has not been very good at improving morale or working to keep the people they have. As you might infer from the submitted employee salaries, pay for comparable positions are below the well industry standard almost across the board, with meager to no pay increases annually for performance. In addition, there is almost no ability to move out of your current position that you are in, other than into a management position for your same position. Lastly, the very public negative press related to the company, such as the CEO and Founder, Andrew Mason, being fired, gives one a sense that Groupon is a sinking ship and that the company, and your job, could go under at any minute. It really is a tragedy - there are many very talented young people working there, something almost any company would envy, and they feel like there is no future for them or the company. There's so much potential, but the systematic problems are not using them to the f

1.0
Feb 19, 2013

Exciting at first then .... Dissapointing

Anonymous employee
Recommend
Business Outlook

Pros

Young people, no dress code

Cons

No balance between your personal life and work, no comunication between departaments, employee abuse, no integrity, no one cares about merchants, groupon just wants its money, period.

2.0
Feb 14, 2013

Complete Chaos

Recommend
Business Outlook

Pros

The training is excellent an the pay CAN be great, that is if they get it right. Outside reps have a lot of freedom but are watched closely interns of activity. You get a company iPhone, MacBook Pro, and expense/mileage reimbursement. You also get a staples account you can order office supplies from but the list of what you can order is VERY LIMITED.

Cons

They've changed the commission structure 3 times in 6 months. Commission statements are wrong and have to be corrected more on often then not. You are very alone on the outside and it is hard to get the attention you need. You work all the time with little work life balance. There is no vacation policy which they present as a positive thing eluding to unlimited vacation days, but really it seems to be a big hassle asking for even a day off now and then.

Viewing 76 - 78 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.