Groupon reviews

2.9

43% would recommend to a friend

(4,353 total reviews)
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Dusan Senkypl

45% approve of CEO

39% positive business outlook

Groupon has an employee rating of 2.9 out of 5 stars, based on 4,353 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Groupon employee rating is 25% below average for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

4K reviews
1.0
Nov 19, 2012

What is happening

Recommend
Business Outlook

Pros

If you are lucky you could be placed into a better market and get stronger accounts that wanted to be re-featured. Don't count on it and not sure that falls into the positive category !? I enjoyed and appreciated my colleagues. Who cares about free drinks and casual dress. It's 2012 and those are standard with many companies.

Cons

There were few months that our goals did not go up and management offered zero transparency into how goals were calculated. Every month you see moral decrease, people leave and extreme frustration begin. Everyone fears the worse and you are micromanaged beyond belief. If you are over goal every month no matter they will tell you to make more calls like you don't understand what it takes to make money. Sales reps are forced to run certain deal structures even if that is not in the best interest of the business wanting to run a deal. They then run successful deals on competitor sites. Business owners are frustrated and flat out angry at the calls they receive because you are selling into a small territory within a closed market (it's close to begging) Success comes down to luck - flat out. New products, incentives and procedures are introduced only to fail or be taken away. Management has taken the company into payments, cc processing and search. It is felt that hey are throwing hail mary's and it shows desperation.

1.0
Dec 6, 2024

Sinking ship

Recommend
Business Outlook

Pros

If you need something quick, they will hire anyone

Cons

The company and leadership act as if their reputation with businesses hasn't been tarnished through bad business practices and being vultures cutting out any profit for their merchants. Almost every phone call that you make, when someone picks up the moment they hear Groupon, whatever goodwill or rapport you built shuts the conversation down. Depending if, and its a big if, you make it through training, because the first meeting you have with the trainers is them covering all the ways they can fire you, then you have to contend with people who have been in the company for 5+ years that have entire regions locked down syphoning all the sales for themselves. Heaven forbid you get something that could close only to find out that it belongs to someone else, OR you attempt to close it and they come along and try to have you give them the sale anyway. Long story short, the hiring process is you start with 40+ people and by the time training is over you'll be lucky if 10 of you survive it. Avoid this place worse than the plague, because the stress and pathetic excuse for pay are not worth the time and headache.

1.0
Oct 13, 2024
Recommend
Business Outlook

Pros

The onboarding managers: Jake, Juan, Sacheen are the only reason to even consider it.

Cons

- They say 2 days a week in office but that is not true. It is between 3-5 - Executive leaders are in Europe and do not understand the importance of truth when hiring - You will be fired after your first week if you don’t pass a test that 50% fail because it does not make sense - You will be expected to deliver high results without training on the full sales process - The onboarding managers are juggling 3 different roles and while they are the best leaders in the org. They don’t have enough time to help all the reps. Which leads to more firing if you don’t hit metrics

Viewing 79 - 81 of 4,353 Reviews

Glassdoor has 5,033 Groupon reviews submitted anonymously by Groupon employees. Read employee reviews and ratings on Glassdoor to decide if Groupon is right for you.