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      Hyatt

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      Hyatt reviews

      3.9

      73% would recommend to a friend

      (6,964 total reviews)
      avatar

      Mark S. Hoplamazian

      80% approve of CEO

      63% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.8

      Compensation and benefits

      3.7

      Culture & values

      3.7

      Career opportunities

      3.6

      Work/Life balance

      3.5

      Senior management

      Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      7K reviews
      5.0
      Jul 13, 2014

      Infformation technology team. Best place to work in Chicago

      Senior developer
      Recommend
      Business Outlook

      Pros

      New head of group that gets it. Great vision, great execution. Listening culture. Whole department has been restructured and it was finally done right. I've never seen a tech department communicate so well all the way down the organization.

      Cons

      We are in a different building then the rest of the company, although some of my peers view this as a plus. Hours can be long. Some of the tech we have to support it a little long in the tooth. Head of department seems very comfortable with risk and failure, but the middle managers between him and I are much more conservative, and dare I say afraid for their jobs. CEO seems detached. Structure outside of IT (marketing,finance,operations) needs better leadership

      2.0
      Mar 17, 2010

      Cheap and Ruthless

      Security officer
      Recommend
      Business Outlook

      Pros

      The Hyatt in St. Louis, Missouri, has managed to get a few good professionals under its belt, from whom, you can learn much about the industry and increase your own skills. If you are the loyal, punch-the-clock, do-your-time and go home type, this is a great place to work because no one will bother you and your job will likely be secure. Most of the managers are down-to-earth types which makes for easy communication when necessary. Many celebrities stay at the hotel, so if you're into meeting famous folk, you'll probably have plenty of chances.

      Cons

      The hotel has one goal, and one goal only: make as much money as it can by any means necessary. That sounds like most businesses these days and that's the problem! Hyatt, like many companies, preach loyalty and dedication to its employees but doesn't practice it towards them. Everyone working at the Hyatt is expendable. When business is slow, you're out of work - not because they can't afford to keep you working, but rather, because they can't afford to keep you and increase profits. Hyatt wont make any sacrifices for its staff. The benefits are bottom of the barrel and advancement is almost entirely political. Getting close to the right person(s) is equal to being highly qualified - they net the same results. Most managers are spineless and wont stand up to corporate, or other managers for that matter, for their staff. If a manager doesn't like you, you probably wont last - even if that manager is over another department.

      3.0
      Jan 23, 2010

      Did not like it too much

      Sales associate
      Recommend
      Business Outlook

      Pros

      Free hotel rooms Decent pay Lots of hours available if you want to work overtime Reputable company

      Cons

      Suffocating work environment non-stop calls Time off discouraged very easy to get fired

      Viewing 31 - 33 of 6,964 Reviews
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      Glassdoor has 8,087 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.