Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (112) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 136 reviews)); "great staff and coworkers to work with" ((in 124 reviews)); "Good company and work environment" ((in 87 reviews)); "Great opportunities to grow and develop" ((in 87 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 366 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 343 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 260 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 176 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 147 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

São Paulo , Rio de Janeiro , São José do Rio Preto , Macaé , Guarujá

Hyatt reviews

3.9

73% would recommend to a friend

(6,967 total reviews)

Mark S. Hoplamazian

81% approve of CEO

64% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Culture & values

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,967 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

3.0

Jan 5, 2009

Hyatt is a great place to work if you don't mind people looking over your shoulder

Bartender

Recommend

Business Outlook

Pros

It is a good company and they like to promote from within. There is also an opportunity to make a good amount of money. They try really hard to show how much they care for theor employees.

Cons

I felt like because of my age and being a girl I wasn't promoted as quickly as others. They have a management training program that puts people that don't know what they are doing in different departments and that is annoying. I also felt that the managers were slightly negative and didn't give credit where credit was due.

1.0

Oct 10, 2025

Toxic Environment with Discriminatory Practices and Retaliation

Software engineering manager

Recommend

Business Outlook

Pros

Recognizable hospitality brand that people think, Otherwise NONE

Cons

My experience in the Digital Technology group was marked by poor management and a biased work culture. My manager, promoted mainly due to personal connections rather than merit, was a micromanager who often took credit for others’ work. Despite promises of meaningful roles and projects, I was assigned to tasks from a dissolved vertical with little support or transparency. * Favoritism in management promotions * Discriminatory treatment of certain employee groups contributed to a hostile workplace. * Broken promises on projects and responsibilities * Lack of transparency and trust * Teams undergoing restructuring all the times

4.0

Oct 5, 2025

Great place to work, until it wasn't

Chat care associate

Recommend

Business Outlook

Pros

Flexible hours. Great PTO system. Paid holidays if working in corporate.

Cons

They lied to us for a few years, stating we were the future while training a team overseas to outsource to and lay us all off without any heads up. We were not offered other positions in the company.

Viewing 109 - 111 of 6,967 Reviews

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Hyatt is a great place to work if you don't mind people looking over your shoulder

Toxic Environment with Discriminatory Practices and Retaliation

Great place to work, until it wasn't

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