Kwik Trip reviews

3.7

78% would recommend to a friend

(2,227 total reviews)
avatar

Scott Zietlow

73% approve of CEO

71% positive business outlook

Kwik Trip has an employee rating of 3.7 out of 5 stars, based on 2,227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kwik Trip employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

2K reviews
2.0
Sep 13, 2023
Recommend
Business Outlook

Pros

Some co-workers and customers. Time passed quickly, but not quickly enough.

Cons

Was told that I would have 2- 10 minute breaks per 8 hour shift. I never got more than one. Employee "break room" was a 2 person table with 2 folding chairs set up in the delivery area in back. No employee refrigerator or microwave, which pretty much forces you to buy your meal from them, then gobble it down in less than 10 minutes, and if you time it right, you may be able to use the restroom before returning to work. Training was extremely minimal and co-workers and Manager would get impatient if I asked a question more than once. Scheduled outside my availability regularly. Felt very cult-like at times. I remain a customer, but never an employee again.

avatar
Kwik Trip Response
2y
We're sorry that was your experience. We value our coworkers and want them to be able to take breaks however sometimes our fast-paced environment makes that difficult to plan. All of our leaders understand how important it is for coworkers to get breaks and do their best to provide those opportunities to relax whenever possible. Please reach out to Human Resources at (608) 793-6000, if you feel that there is something that should be looked into. We appreciate your feedback!
5.0
Jan 3, 2023

Great overall

Recommend
Business Outlook

Pros

Positive Genuine teamwork Great management at store level Good pay and benefits for the type of work Flexible hours with enough time in advance Opportunities to learn many skills over time Decent profit sharing I worked at a few different stores over 9.5 years, but spent 8.5 of those years at 1 store. I left that store because I moved but chose to transfer back because I missed my manager and coworkers, and the extra commute was worth the hassle to me. If I had to pick another part time (or full time) job up again with little notice, Kwik Trip would be my first application. I worked on service floor on every shift and had some kitchen and bakery experience as well. Third shift/bakery is great if you like independent work and a quiet environment, and the pay is decent. All of the stores I worked at had decent management at minimum; I never felt like I was in a toxic environment or like I was micromanaged. As long as everything gets done on time, I was free to do tasks as I saw fit. My store had outstanding management that lead by example - always willing to jump in and help on any task when available, always happy to teach coworkers new things, and prioritized quality guest service while standing behind the decisions of others if something went awry.

Cons

Not always room to advance Store management/atmosphere varies depending where you work Difficult to get shift coverage on short notice, but mgmt is generally pretty understanding unlike many workplaces at this level.

2.0
Sep 9, 2022

Try something else if you can

Recommend
Business Outlook

Pros

Work with a wide variety of people - good if you're an extrovert.

Cons

Pay isn't as good as they advertise - the profit sharing is good but only adds approximately 10% in additional compensation (at best) - Other jobs that offer $2-$3 more per hour would more than make up for the lack of profit sharing (also keep in mind that the profit sharing isn't a guarantee like an increase in hourly rate). There is a lot of turnover at the retail level and the truck driving level, too. That turnover leads to added stress due to training and picking up for inefficiencies since they are new. Each store has a pretty tight budget so having extra employees on any shift is a rarity - good luck if someone doesn't show up. There is usually more work to on a shift than there is staff. You'll be running back and forth all day helping people check out, so if you enjoy constant interruptions and uncertainty, maybe you'll like being a retail associate. There is a culture of the customer is always right, and when they aren't, keep apologizing. Being assertive is risky and when a customer crosses a boundary, be careful because you are more likely to get in trouble than them. It's easier to be passive but leads to mental anguish (at least for me). The year-end meetings feel like a cult ceremony. It seems like a desperate attempt to brainwash employees into thinking that Kwik Trip is the best place to work, and if you disagree, there is something wrong with you. Some lifers would be appalled by this but they are a part of the problem, too. Good luck if you work there, if you don't like it, there are plenty of other opportunities for you elsewhere, in spite of what Kwik Trip tries to brain was you.

Viewing 31 - 33 of 2,227 Reviews

Glassdoor has 2,265 Kwik Trip reviews submitted anonymously by Kwik Trip employees. Read employee reviews and ratings on Glassdoor to decide if Kwik Trip is right for you.