Pros
Was great at first despite minimum wage. My kids had free memberships along with myself to the gym until they aged out of the child center. But things changed after about a year and a half (was there 9 1/2 years).
Cons
This company values money above all else. They will always side with members over employees even if they are in the members are lying. They pay minimum wage and expect a lot in return. They often ignore the rules (ie, asking me to take children under 4 in a class when the age is clearly stated in all of the training and then claiming bad attitude when I refused). Also often ignore the fire regulations for number of people allowed in workout classes just so they don't get complaints and to keep members (aka customers) happy. Not interested in trying to keep long time employees-no pay raise for the last 4 years and when minimum wage went up, previous pay raises did not get included so was on the same pay as new employees even after 5 years of service.