Life Time reviews

3.5

59% would recommend to a friend

(7,661 total reviews)
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Bahram Akradi

59% approve of CEO

50% positive business outlook

Life Time has an employee rating of 3.5 out of 5 stars, based on 7,661 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Life Time employee rating is in line with the average (within 1 standard deviation) for employers within the Serviços pessoais do consumidor industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jul 12, 2023

Not employee friendly

Recommend
Business Outlook

Pros

Was great at first despite minimum wage. My kids had free memberships along with myself to the gym until they aged out of the child center. But things changed after about a year and a half (was there 9 1/2 years).

Cons

This company values money above all else. They will always side with members over employees even if they are in the members are lying. They pay minimum wage and expect a lot in return. They often ignore the rules (ie, asking me to take children under 4 in a class when the age is clearly stated in all of the training and then claiming bad attitude when I refused). Also often ignore the fire regulations for number of people allowed in workout classes just so they don't get complaints and to keep members (aka customers) happy. Not interested in trying to keep long time employees-no pay raise for the last 4 years and when minimum wage went up, previous pay raises did not get included so was on the same pay as new employees even after 5 years of service.

2.0
May 15, 2023
Recommend
Business Outlook

Pros

Lifetime offers the ability to have a membership, as well offers some ability to choose your own schedule and hours. Working at a health club has the benefits of being at the gym all the time and access to the sauna, spa, and other facilities. The members are often friendly and the environment is one that offers a great opportunity to make connections and truly help people get in better health. The full time staff receive benefits of health and dental insurance. The employee discounts on services is an additional bonus but this does not offset the costs of being a trainer.

Cons

There are long haphazard hours that are scheduled by front desk staff who do not acknowledge the hours you have chosen to work. There is little to no support for finding new leads and clients. The website has not been updated for (seemingly) years so there is no online advertisement of the trainers in the club. Trainers are expected to perform the jobs of the operations team at no additional compensation during Fall, Winter, and Spring because the operations team consists typically of young adults in high school or college who do not stay for long and do not have an incentive to do a good job. The facility is constantly understaffed. The training staff is consistently overworked and underpaid. There is no leadership beyond emails and monthly meetings in which trainers are encouraged to make more sales despite receiving no additional support. The result is that a majority of the trainers hired typically leave within the first 6 months, and often sooner than that - some trainers having left during my tenure within as few as 2 weeks. The only way you can make this work is to have another job elsewhere to pay the bills - most people cannot live on the substandard pay.

1.0
May 7, 2023
Recommend
Business Outlook

Pros

Convenient facility for clients, excellent benefits, great amenities, childcare for customers.

Cons

Inflexible schedule, management has no direction, promises education but fails to deliver, expected “market” yourself in the facility unpaid

Viewing 124 - 126 of 7,661 Reviews

Glassdoor has 7,899 Life Time reviews submitted anonymously by Life Time employees. Read employee reviews and ratings on Glassdoor to decide if Life Time is right for you.