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      Mace

      Engaged Employer

      Mace reviews

      3.8

      76% would recommend to a friend

      (1,146 total reviews)
      avatar

      Jason Millett

      84% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Mace has an employee rating of 3.8 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mace employee rating is in line with the average (within 1 standard deviation) for employers within the Construção, reparo e serviços de manutenção industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Jun 6, 2022

      Appalling

      Human resources business partner
      Recommend
      Business Outlook

      Pros

      Modern office space in central London

      Cons

      Very catty and clicky. Poor culture, openly discuss sensitive information in an open plan environment. People shouting at each other across desks because they do not like each other. Management seem to think this is appropriate behaviour. Either there is little awareness from senior management around the toxic environment or they simply do not care. Zero strategy or direction for teams. Whilst there is a bonus scheme, if you're not in the click you get the absolute minimum, performance goes out of the window.

      avatar
      Mace Response
      4y
      I am genuinely sorry to hear that your experience working with Mace has left such a poor perspective and what you’ve shared does not reflect the behaviours and culture that we'd hope for in such a key function. We strive to create a professional, inclusive and ambitious environment for our colleagues to thrive but recognise there are occasions where we may not get it right. There are number of very important issues raised in your review that I personally would like to understand more about so that a proper plan of intervention and engagement can be shaped that is meaningful. If you feel comfortable, please do reach out to me directly. If you’d rather do so anonymously you can share more details on our Speak Up hotline, available on 0800 915 1571 but I sincerely hope that you will feel able to reach out to me.
      1.0
      Aug 10, 2020

      Political and Toxic workplace

      Design manager
      Recommend
      Business Outlook

      Pros

      Interesting projects & that's really it

      Cons

      -The company is an old fashion or better called Elderly home. Very few young people involved. - Since the majority of people are senior, there're lots of toxic politics going on. More like gang groups (anyone new comes on board must be through someone in the company) giving zero chance to new blood. - Everyone is Mr Know & everyone is the Boss even if he doesn't know his right from his left. - Careless upper management with no supervision with trainee and management team.

      avatar
      Mace Response
      5y
      Thank you for sharing your feedback. I’m sorry to hear that you haven’t had the best experience with us. I’m disappointed to see that you felt this way and that you didn’t find a progressive culture within your team. I understand that the past few months have been extremely challenging for us all as we had to find new ways of working, and fast - I know that some of these changes haven’t always been ideal. Our people are at the heart of our business and are critical to our success, so we must ensure that we continuously improve. We will take on your feedback on board and discuss this with the relevant teams. It would be extremely helpful to understand more about your experience and feedback so we can overcome these challenges and make improvements. If you feel comfortable doing so, please do contact me directly. We wish you all the best for the future.
      Viewing 16 - 18 of 1,146 Reviews
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      Glassdoor has 1,258 Mace reviews submitted anonymously by Mace employees. Read employee reviews and ratings on Glassdoor to decide if Mace is right for you.