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      Mace

      Engaged Employer

      Mace reviews

      3.8

      76% would recommend to a friend

      (1,146 total reviews)
      avatar

      Jason Millett

      84% approve of CEO

      67% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.6

      Culture & values

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.6

      Career opportunities

      3.4

      Senior management

      Mace has an employee rating of 3.8 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mace employee rating is in line with the average (within 1 standard deviation) for employers within the Construção, reparo e serviços de manutenção industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Oct 28, 2020

      DO NOT BE FOOLED! Stay away.

      Assistant manager
      Recommend
      Business Outlook

      Pros

      Located above Moorgate station Free drinks every quarter

      Cons

      Senior Management Team jump to please the board and don't really have a clue. Flexible working does not exist pre-covid. Company name and shame employees who do not fill in timesheets on time (employees who work at the head office). No diversity within employees working at the head office. Who shouts the loudest culture. Lack of personal development and training (very limited funding which is on a first come first served basis) Too much favouritism within the team to be promoted. The business talks about wellbeing and mental health, however, this is not implemented in the day to day working environment. Too much office politics and no trust. Feel like the business dictates when members of the team can take leave and do not allow taking leave on Fridays or Mondays.

      avatar
      Mace Response
      5y
      Thank you for taking the time to share your detailed feedback. I am really sorry to hear that your experience at Mace is not meeting expectations. There are a lot of important points in your review and the challenges you have outlined are significant, which we do not believe truly reflect the wider culture of Mace. I understand that the current circumstances have been challenging for us all as we adopt new ways of working following the COVID-19 pandemic. Mace is committed to creating an inclusive workplace for all, where everyone can thrive and develop their careers with us. We are very keen to understand which areas of the business you’ve experienced these circumstances in, so we can investigate. We’d like to be able to support you further to understand your concerns so we can continuously find ways to improve. If you feel comfortable, please do contact me directly, or you can call our anonymous Speak Up hotline on 0800 915 1571 so we can address these.
      1.0
      Dec 26, 2021

      Not a great place to work or grow in your career

      Project manager
      Recommend
      Business Outlook

      Pros

      The retirement match is competitive.

      Cons

      There are so many, but I will try to list a few. Mace North America struggles with diversity. There are very few minority employees. You can count on one hand. Mace talks a lot about diversity, but it is not reflective in the workforce. There have been instances where Mace employees have made racist and culturally insensitive remarks about minority groups in general and specifically to other employees, which management ignores. (See other reviews). Mace hires people for specific roles requested by the client. When the assignment ends, there is a good possibility you will be without work or assigned to a project you're not interested in. This is because Mace is not proactive, they are reactive, so they wait until your assignment has ended or near ending and then scramble to reallocate you. They will assign you to projects that are not aligned with your skillset and/or career interests just to generate a fee. They are not concerned about your professional growth, only their fee. Mace North America has a limited client base in comparison to its competitors. As a result, when your assignment ends, you have limited options. They will dangle a carrot and tell you about the many projects they have going on, but for many of these projects, they hire people from the outside to fill and/or they pull resources from a small pool of internal employees they recycle on projects. Mace North America is top-heavy with men, and again, not much diversity. Boys club mentality. No employee recognition. There is a lot of turnover at Mace North America, it's around 20-25% annually. Many people leave due to a lack of promotional opportunities and/or career advancement. If you decide to work here, get everything in writing. Many broken promises. Overall, I don't recommend working for Mace. The high score achieved is most likely attributed to positive reviews for Mace UK, not Mace North America.

      4.0
      Jan 28, 2016

      Great company with strong identity and values

      Assistant project manager
      Recommend
      Business Outlook

      Pros

      Opportunity to create your own career path and work on high profile construction projects. Well defined corporate identity and service offering. Strong leadership at top and upper levels of business management. Entrepreneurial spirit encouraged.

      Cons

      London-centric management structure. Investment in talent development focused predominantly in the UK. Transferring between businesses within the Group could be streamlined.

      Viewing 13 - 15 of 1,146 Reviews
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      ReviewsMace reviews

      Glassdoor has 1,258 Mace reviews submitted anonymously by Mace employees. Read employee reviews and ratings on Glassdoor to decide if Mace is right for you.