Mace reviews

3.8

76% would recommend to a friend

(1,146 total reviews)
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Jason Millett

84% approve of CEO

67% positive business outlook

Mace has an employee rating of 3.8 out of 5 stars, based on 1,146 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Mace employee rating is in line with the average (within 1 standard deviation) for employers within the Construção, reparo e serviços de manutenção industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Sep 27, 2015

tunnel vision

Recommend
Business Outlook

Pros

working in a very technical and specialised field meant that Very Senior Managers left you alone because they hadnt a clue what it was all about, so lots of lone working but this meant that 'engineers' who know nothing if it doesnt have rivets and girders stood gentlemanly to one side and let those who know get on with it

Cons

at the mass induction day at some forlorn hotel conference facilty we were all asked what we had heard about Mace before joining - ie, whats the word on the street: I was shouted down by the roving HR people manning the ramparts when I said the 'the word on the street' is Mace will work you til you drop, suck you dry and then throw you out. Three years later after an average of 63 hours a week, every week that is, redundancy looms because of a return to 'core business'

2.0
Nov 7, 2013
Recommend
Business Outlook

Pros

I enjoyed good exposure to big projects and have had plenty of experience dealing with clients face to face and was fortunate enough to have some good discounts on a trip to the Bahamas once.

Cons

There are some VERY poor company ethics (internal relationships), some of the worst company politics i have ever seen and to the point where i simply had to leave. Rumours floating around that the board members do not get along and there seems to be a VERY top heavy business structure (outrageous salaries and to many EGO's). Mace has just become too big too quickly and i cannot see this run of what is self described as "success" lasting too much longer. They are also quickly becoming notorious within the industry as a company who do not treat their clients with the greatest of respect which is a shame seeing as the company is called MACE and at our company induction we where informed it stood for MANAGING AND CONSTRUCTION EXCELLENCE. What a joke. The HR team proved irresponsible and useless until it comes to promoting its self. Couldn't be happier to have left and can't wish them enough bad luck.

1.0
Jun 21, 2022

Burnout and blame

Anonymous employee
Recommend
Business Outlook

Pros

On the whole, people are nice, and the pay can be good. Diversity and inclusion seems a genuine concern, not just a fad.

Cons

Ingrained culture of blame and fear. Middle management are terrified of the Board and this gets pushed down on to the lower levels. You only have realistic promotion opportunities if you are in a strategically important position, if not you'll languish in one place, and the promotion system is stupid anyway. It seems to be company policy to push burnt out employees out rather than fix the issues with middle management.

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Mace Response
3y
Thank you for taking the time to share your feedback about your time at Mace. I'm pleased to see you felt surrounded by a positive team at Mace. While we have grown rapidly and at pace, our core values and behaviours that shape our culture remain the same – and we will always strive to create an environment where our people can thrive. Since launching our Diversity & Inclusion Strategy in 2020, we have made good progress, but we know that more work is still to be done. Our Gender & Ethnicity Pay Gap report has provided a more accurate picture of the diversity of Mace and gives us focus areas to continue to make positive change. However, it’s disappointing to hear that you haven’t had the best experience with us. There are many important points you raise in your review, and we would highly encourage you to reach out. We’re always open to conversation to further improve and your concerns will be treated with strict confidence. If you feel comfortable to do so, please do call our anonymous Speak Up hotline on +44 (0)800 915 1571.
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Glassdoor has 1,258 Mace reviews submitted anonymously by Mace employees. Read employee reviews and ratings on Glassdoor to decide if Mace is right for you.