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Marriott International

Engaged Employer

Marriott International reviews

3.9

71% would recommend to a friend

(18,843 total reviews)
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Anthony Capuano

79% approve of CEO

64% positive business outlook

Marriott International has an employee rating of 3.9 out of 5 stars, based on 18,843 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marriott International employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel e acomodações de viagem industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Mar 11, 2021

Good in theory, terrible reality

Recommend
Business Outlook

Pros

Opportunities to move up, good benefits. CEO and owners have good values and intentions.

Cons

Depends on the property but management can really be horrible. Most managers’ goals are to look good to the boss, even if that means throwing their employees under the bus. They tend to do enough to put on their resume then move up after a year or 2. Everyone (and I mean everyone) is severely overworked. Even before the pandemic, we were always understaffed and we were working 10+ hour days. The culture is 10+ hours, 5+ days a week and if you leave after 8 hours, you’re looked at like you don’t care/are blowing it off. Salary pay is so low for the amount of work you’re actually doing. I was very unhappy and don’t plan on returning to hospitality because of my experience.

1.0
Dec 14, 2020

Not for me

Recommend
Business Outlook

Pros

Set schedule I guess? Very easy work.

Cons

Work holidays, weekends, nights, early mornings depending on your schedule. I have a Master of Business Administration which did not set me apart from others at all. Everyone receives the same starting pay regardless of education and experience. Four weeks of training was overkill, especially for those who have worked in the travel industry their entire lives. Clock in/out times for the day and for breaks is extremely precise. You can't be more than a minute off. If you like working in a call center, go for it.

1.0
Nov 13, 2020
Recommend
Business Outlook

Pros

nothing comes to mind with this place

Cons

I am appalled at Marriott. I was being harassed by a co worker of mine, when I brought my concern to HR, they claimed they would handle it. This employee simply got more and more aggressive with me and HR continued to do absolutely nothing. Working here was a living nightmare, not only the job, but how I was treated. I wish I had never worked here. All I wanted was to be left alone by this co worker and to just work and do my own thing. Instead, I was publicly humiliated, ridiculed, and absolutely broken as a person. I would not recommend working here even to my worst enemy. The pay is not worth the emotional distress and pain I went thru.

Viewing 148 - 150 of 18,843 Reviews

Glassdoor has 21,431 Marriott International reviews submitted anonymously by Marriott International employees. Read employee reviews and ratings on Glassdoor to decide if Marriott International is right for you.