The company doesn't give tutors an orientation as to what the rules are, how the system works, payment things, etc. What they give you is a guidelines that you can check in your website and unfortunately, it isnt updated. Because of this situation, tutors are not informed about certain rules and ended getting deductions/penalty/deactivated.
The information given to us, admin staff, are not clear so if you are wondering why some of you get confusing answers it is because the bosses gives us info then later on, changes it because it wasn't clarified.
They keep hiring incompetent tutors. The boss don't care if you can't correct grammatical mistakes, if your pronunciation is bad, as long as you follow the instructions, you are good to go.
For good tutors, this is a bad thing since its unfair but for not so good tutors or those whose just forced by friends for the referral incentive, my piece of advice FAMILIARIZE THE GRAMMAR BEGINNER FOUR ONLY.
Salary is low for both tutors and admin. They use your hardwork for their own interest in earning more profit but people who have worked for them for a long time are not well appreciated.
Office is not nice since its very noisy and its dull.
