Optum reviews

3.4

55% would recommend to a friend

(15,550 total reviews)

Patrick Conway

45% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
3.0
Mar 14, 2026

Lack of leadership

Recommend
Business Outlook

Pros

working remote from home daily

Cons

Lack of leadership knowledge and accountability

2.0
Mar 13, 2026

Your job will never be safe

Recommend
Business Outlook

Pros

I worked with some great people, which is the only reason I gave it two stars instead of one. Serving patients is meaningful if you're a position to actually do that and see the impact of your work. Team members and some leaders are great.

Cons

Employees are pawns. Downsizing happens the third Thursday of most months and employee cost is seen as the quickest and easiest way to reduce spending. You might be let go in a virtual meeting by a stranger after many years of service. Health insurance also sucks.

Viewing 334 - 336 of 15,550 Reviews

Glassdoor has 17,021 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.