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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,516 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,516 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Jan 12, 2021

      Decent

      Nurse practitioner
      Recommend
      Business Outlook

      Pros

      Higher than average salary with generous bonus structure and benefits.

      Cons

      Insist (force) that Nurse Practitioners working with frail and sick nursing home patients to treat all members only in their facility even when hospital care is necessary based on best practice guidelines. Also, they continually coach their NPs to “convert” to hospice all patients that are high risk for hospitalizations. The primary purpose of the NP placed in LTC facilities in to increase the health insurance plans profits, primarily by (1) decreasing costly hospitalizations even while jeopardizing patients’ lives. 2) By coding the members for high risk diagnoses (even when not supported) which increases their revenue from CMS.

      5.0
      Jun 16, 2020

      A great place to work

      Data scientist
      Recommend
      Business Outlook

      Pros

      Optum is one of the main data analytics drivers within the UnitedHealth Group. If you have an interesting in data analysis/data science and interested in working with the latest in big data tools, then Optum is a great place to work. Although there are many groups working within Optum, they all are generally focused on improving member health outcomes and/or reducing fraud, waste and abuse in the health insurance/medical industry. So the work you do is valuable and a benefit to society. Management are quantitatively sophisticated, and very open to proposals and innovations from the lower ranks. If you have something that you believe will be more efficient, cost-effective and/or accurate than an existing tool, they will listen to you. And are often willing to give you the time needed to experiment with and learn new tools and methodologies. Optum, and UnitedHealth in general, has always been a leader in telecommuting. I believe nearly a quarter of their entire staff was working remotely even before the pandemic, so they have a sophisticated and well-developed system for remote work. My immediate team consisted of people in 3 different time zones within the US, and several people working locally at a European hub (but working remotely with the rest of the team in the US).

      Cons

      My experience at Optum was very positive. My experience may not be representative of everyone else in the company, but this is definitely a place I would work again.

      1.0
      Feb 9, 2020

      Don not take a job here!

      Senior business analyst
      Recommend
      Business Outlook

      Pros

      Nothing good to say about it

      Cons

      Incompetent leadership; Too much red tape to get things done: No working from home; No opportunity for promotion with team, have to apply for jobs on other teams; Raises and bonus well below market rates: Recruiters lie to you to get you to take jobs; US management will cut teams at a moments notice; No canteen and rubbish lunch delivery service; Work constantly outsourced to incompetent teams overseas; Training options useless; Culture is complete joke - make out its very important and then none of the management work by it; Way too many middle management and most on a power trip;

      Viewing 88 - 90 of 15,516 Reviews
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      Glassdoor has 16,986 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.