Optum reviews

3.4

56% would recommend to a friend

(15,524 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
1.0
Nov 6, 2023
Recommend
Business Outlook

Pros

Work from home. Average pay.

Cons

I used to work for the Postpay Payment Integrity data science team. The manager (director) was extremely incapable and toxic. Non-stop stalking on employees' personal lives and threatening if you do not follow nonsense instructions. They straight up refused any feedback that could improve their products, which had originally been built with the data science knowledge level of high schooler. The technology stack is also awfully outdated. I'd stay away at all cost.

avatar
Optum Response
2y
Thank you for your feedback. I'm sorry to hear about your experience. Your comments will help us to assess our processes regarding management practices and work environments and make any necessary adjustments for improvement.
3.0
Oct 25, 2023
Recommend
Business Outlook

Pros

Highly structured & organized processes. Day to day expectations were clear.

Cons

Lower base pay for the experience requested. Sr. Data Warehouse Analyst on my team (15 years experience) made $95k.

2.0
Sep 19, 2023

OptumCare Provider Services

Recommend
Business Outlook

Pros

OptumCare is a UHG company. The benefits and pay are great. UHG is great, OptumCare, not so great.

Cons

OptumCare is poorly managed. There is a lot of micromanagement and senior leadership that is out of touch with front line staff. Senior leadership also lacks awareness of the daily struggles, work life balance and has unclear processes and standards. Expectations are constantly changing which sets up staff for failure.

avatar
Optum Response
2y
Thank you for your feedback. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
Viewing 112 - 114 of 15,524 Reviews

Glassdoor has 16,994 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.