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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,529 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      3.0
      Jul 1, 2021

      Great colleagues, mediocre executives

      Director
      Recommend
      Business Outlook

      Pros

      Interesting work, great colleagues, decent work-life balance, okay pay.

      Cons

      The executives become filthy rich while denying coverage to many. They say they are in it to improvement healthcare for everyone. They are in it to make money for their shareholders and fill up their pockets. If you like working for a bunch of middle aged, white men, who look after each other, then have at it. Anyone can google Andrew Witty and see he was either a criminal or incompetent. He was CEO at GSK when the two biggest frauds in pharmaceutical history occurred. Why did Optum hire him? Why did UHG make him CEO? Because rich board members protect and promote their own kind.

      2.0
      Jun 5, 2021

      Micromanaged - would not recommend

      Customer service representative
      Recommend
      Business Outlook

      Pros

      You can work from home Team/Company culture tries to be supportive of your success in spirit

      Cons

      Seems like a dead end - even promotional opportunities often turn out to be "temporary" with no base pay increase. Real promotions are very few and far between. No clear path upwards for this specific part of the business unless you want to be in sales/be a salesman. You will be micromanaged. Everything you do is tracked. Don't go to the bathroom for more than a minute, you will get a message asking where you were and to "be careful" Pay is not proportional to the work that we do and the value of the work that's being done. You will take several thousand calls every year and barely feel compensated for it.

      Viewing 127 - 129 of 15,529 Reviews
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      Glassdoor has 16,999 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.