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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,537 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Apr 29, 2024

      Optum, or UnitedHealth, is a big machine and to them, so are you

      Principal engineer
      Recommend
      Business Outlook

      Pros

      A paycheck, some good people there, and not much else.

      Cons

      Everything is a con, and a con job. You will live and breathe work. Try to take a vacation, I dare you. Never get sick. Employees are treated like machines without clear directives. Offshore employees are treated far worse. Their mantra is doing your life's best work, so sad. Think about it, insurance company and care provider all bundled together. Your doctor works for UnitedHealth Group. Most stressful, depressing, and life draining job I ever had. First job I have ever left with no other job lined up.

      avatar
      Optum Response
      2y
      Thank you for your review. I'm sorry to hear about your experience. Please know that we are committed to learning from your feedback so that we can refine our processes and better serve our team members. We value our team members and are dedicated to providing them with the utmost support.
      2.0
      Apr 11, 2024

      Everyone is simply a cog on the money-making wheel

      Therapist
      Recommend
      Business Outlook

      Pros

      Seems to be a stable, growing company

      Cons

      Very corporate environment, not conducive to supportive, personalized healthcare

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Please know that we value our employees and are committed to supporting them both professionally and personally. Your comments will help us to assess our actions and make any necessary adjustments for improvement.
      2.0
      Mar 18, 2024

      Company laid off dozens of longterm employees, most over 55

      Research analyst
      Recommend
      Business Outlook

      Pros

      They allow remote for some positions. Not sure if compensation is competitive TBH

      Cons

      Company cares a lot more about stockholders than employees. I was disgusted when so many people were laid off around the holidays - several with 20+ years at the company. Promotions are almost impossible to get unless you apply to a position in another work group.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Please know that we are actively working to create job stability for our employees and are committed to learning from these situations. Your comments will help us to assess our processes so that we may continue to improve as an organization.
      Viewing 163 - 165 of 15,537 Reviews
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      Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.