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      Optum

      Engaged Employer

      Optum reviews

      3.4

      56% would recommend to a friend

      (15,537 total reviews)

      Patrick Conway

      46% approve of CEO

      46% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Compensation and benefits

      3.2

      Career opportunities

      2.9

      Senior management

      Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      16K reviews
      1.0
      Feb 29, 2024

      United Healthcare Bought Refresh

      Therapist
      Recommend
      Business Outlook

      Pros

      There is nothing positive other than some helpful co-workers.

      Cons

      UHC only cares about numbers. Employees are numbers. They actively diminish the ability to provide quality client care.

      2.0
      Feb 22, 2024

      They Took a Great Business & Tanked It

      Case management supervisor
      Recommend
      Business Outlook

      Pros

      Stable Pay Dates, PTO accrues quickly, Diverse Set of Providers

      Cons

      No raises in 3 years despite perfect performance reviews. When I inquired about this, I was told, "Refresh just doesn't do this." I had earned additional certifications and another degree while employed there as well.

      1.0
      Feb 15, 2024

      No merit increases for us

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Some people are great to work with, but you will get worked to death and no recognition for it, other than empty praise

      Cons

      The company only cares about profits and not employees or their well-being. Horribly understaffed and underpaid, this year, despite being exceptionally profitable, they decided we get no merit increase and no cost of living increase, but they kept some meager bonuses (only so the execs could get their big payouts). Corporate executive pay is out of hand; their pay can equate to more than 300 employees, and they aren’t worth half of one who does the real grunt work. Dont work for this company - you’ll never afford retirement and you’ll lose your life to the job instead of having a meaningful life.

      avatar
      Optum Response
      2y
      Thank you for your feedback. I'm sorry to hear about your experience. Please know that we value our employees and are dedicated to supporting them both personally and professionally. The organization is committed to providing competitive employee compensation. Several factors are considered when making pay decisions, including type of role, external market data, internal data, individual factors and total compensation.
      Viewing 166 - 168 of 15,537 Reviews
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      Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.