Optum reviews

3.4

56% would recommend to a friend

(15,537 total reviews)

Patrick Conway

46% approve of CEO

46% positive business outlook

Optum has an employee rating of 3.4 out of 5 stars, based on 15,537 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Optum employee rating is in line with the average (within 1 standard deviation) for employers within the Cuidados de saúde industry (3.4 stars).

Reviews by job title

16K reviews
5.0
Oct 25, 2023

Great Company

Recommend
Business Outlook

Pros

I’ve enjoyed my time with Optum. Pros: Remote Environment. Working with truly smart professionals. Great Pay for good performance.

Cons

They like a lot of companies do frequent Reductions in Force (RIF)

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Optum Response
2y
Thank you for your feedback. I'm happy to hear about your overall positive experience with the company!
3.0
Oct 23, 2023

RN

Recommend
Business Outlook

Pros

remote work, some roles have flex time.

Cons

Minimal annual increases, minimal bonuses, very expensive benefits despite being a health insurance company. Almost all moves are lateral unless you want a supervisory or management position. I think most employed here are sick of sitting in quarterly meetings listening to how great our profits are when only the corporate employees benefit.

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Optum Response
2y
Thank you for your feedback. I’m sorry to hear about your experience. Your comments will help us to assess our processes and make any necessary adjustments for improvement!
2.0
Sep 22, 2023

Lacking Structure

Anonymous employee
Recommend
Business Outlook

Pros

Telecommute opportunity for some positions.

Cons

High turn over rate of management and leadership roles that results in frequent changes and procedures. Often results in procedures or processes that have been implemented before that did not work in the manner leadership was hoping for. Minimal chance to let any changes reflect if it will have a positive impact. Minimal listening to other organizations that are contracted with the company.

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Optum Response
2y
Thank you for your feedback. Please know that we actively strive to create a stable work environment for our employees. Your comments will help us to assess our processes and make any necessary adjustments for improvement.
Viewing 175 - 177 of 15,537 Reviews

Glassdoor has 17,007 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.