1 - At times it seems that management doesn't understand what we do or why it's critical to the business - the budget often accounts for the highly-visible expected feature cadence and innovations, but not for the less-glamorous work a competent engineering organization must undertake in order to maintain the long-term health and reliability of the 24/7 live game service. The visible products of the office are recognized and celebrated, but nobody throws a big launch party when you upgrade your Couchbase server. (Or at least, I'm guessing they don't. Hopefully we'll eventually find out.)
2 - IT / Infrastructure team is careful, deliberate, and change-resistant - all strengths when applied to the goal of maintaining game service uptime and stability, but major weaknesses when it comes to keeping software / tools updated or testing / deploying modern technology. (To be fair, I am MUCH happier with this than the "move fast, break things" mindset that has taken over so many companies.)
3 - "Unlimited" PTO feels more to the company's benefit than any employee's. Most people in Austin have to be persuaded to take PTO, and they probably don't take nearly as much as they would were they given a fixed-size yearly PTO bank.