Refinery29 reviews

3.1

40% would recommend to a friend

(191 total reviews)

Philippe von Borries

35% approve of CEO

18% positive business outlook

Refinery29 has an employee rating of 3.1 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Refinery29 employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

191 reviews
1.0
Jun 18, 2019

A Hypocritical House Of Cards

Anonymous employee
Recommend
Business Outlook

Pros

Creative environment, can meet/work with interesting people.

Cons

If I can give you any advice, it's to read the reviews and listen to them. I didn't believe them and I regret it everyday I come to work here. The entire company is in chaos. The execs who are allegedly in charge of content direction do not have a single clue. Underpaid and overworked writers are forced to write reductive SEO stories; the founders of the company regularly direct the verticals to write stories for their friends; there is no real editorial "strategy" besides aggregating content. Sales has not hit their targets in months, no matter what kind of jargon they try to spin at company meetings. I've worked in media my entire career and I've NEVER seen turnover like this — at least 10 people have quit within the last 5 months, many of which had no job lined up. That should tell you something. The company on its face "champions" women of color and women from marginalized communities but routinely disrespects them internally. Bullying subordinates, unrealistic goals, and constantly shifting and unclear directives are routine. You will not get a meaningful raise or promotion. I'm not sure why there are jobs posted when it's obvious layoffs or at very least a hiring freeze is on the horizon. The women at the top of the company are clearly in it not to create something meaningful and sustainable, but to enrich themselves and become D list socialites. It's very obvious execs are angling to sell the company off as quick as possible before the money runs out. Media overall right now is a mess — but this may be one of the worst. Avoid if you can!

1.0
Feb 13, 2015
Recommend
Business Outlook

Pros

Coworkers are the best thing about this place. Aside from a few with inflated titles, most are passionate, talented and driven. Sadly if you stay long enough, you see the passion drain from people by overwork, underpay, and R29's weird refusal to let people have actual time off. The fact that employees oftne leave with no job lined up is a mark of the desperation and burnout here. Morale is really low.

Cons

1. Below-market pay for above-market workload. Traffic/production goals are huge and always getting huger. Consistently exceeding goals is no guarantee of a raise or better title. R29 hires "name" employees and more management.....yet won't spare a small cost of living increase for employyees with a track record of performance. 2. Working nights, weekends and holidays is not the exception -- its regularly expected of every non-Senior employee. Award show, breaking news, celeb death on Sunday night? You'll be up til 2 a.m. putting together a 30-page slideshow, then dragging yourself into work bright and early Monday. Ive worked other places where managers insist on comp time in these situations. Here, no one advocates for you. Ask for comp time and you hear crickets. 3. Your vacation and sick days are meaningless. Yes, you technically have PTO. But your still expected to produce the same # of stories whether you're in-office or not. So you work from your hotel on vacation while your friends are at the beach. You work when you're sick. Your told to work while spending Christmas with your family because "you'll have wifi, right?" Sometimes, you're just told you "can't" take time off. It's treated like no big deal, like of course you owe the company all your time. the stress takes its toll. Morale is lower here than anywhere else Ive ever worked. 4. Management does shady things: people are promised raises that arent delivered. Or you're promised an internal promotion, then they hire from outside. Other top-level employees are just plain toxic. I've heard coworkers have their diet, posture, clothes or the way they walk criticized to their face. Or you're lavished with praise for your work yet called "entitled" when you ask for a raise. Or you're given the silent treatment for accepting a better job offer. There's an instability here that's really nervewracking to be around. The reviewer who describer it as "like working in Mommie Dearest" nailed it. 5. Cynical company culture. Meetings are filled with pep talks about how R29 employees are what make it great. But R29 makes no effort to solve the overwork--burnout issues mentioned in almost every review here. Instead, incredibly enthusiastic 4/5-star reviews start popping up. The fact that r29 would rather whitewash its rep than change its exploitative culture is more than disappointing, it actually hurts, because most of us used to really believe in this brand. Its hurtful to be taken advantage of by something you used to love. Bottom line: R29 prioritizes traffic over employees sanity. Young employees don't realize how exploitative it is. Older more experienced ones get out as soon as they can (one said it was "like a government experiment"). R29's methods for producing traffic is not sustainable, and brain drain will continue unless they invest honestly in their people.

1.0
Mar 18, 2018

The peak of white feminism

Recommend
Business Outlook

Pros

- The people you directly work with everyday are some of the most inspiring and talented. - Being able to work on stuff you care about.

Cons

Where to begin? This company has steadily gone downhill in the two years I’ve been there: - The place has been hemorrhaging money, so now they’re trying to fix the situation by cutting everything from snacks and other office perks to refusing to hand out even a 5% raise. - The salaries are a joke. Influencers are paid a ton, while low-level staffers are paid peanuts. This is a place that launches campaigns encouraging women to negotiate their salaries and ask for a raise, but then tell you they can’t give you one. And the pay disparity between people in the *same role* can go as high as $17K. So much for “equal pay for equal work.” - The lack of communication is part of the culture. You’ll find out about projects, deadlines and other important stuff at the very last minute because no one bothers to communicate between departments. It’s ridiculous. - This place is peak white feminism™. While there’s obviously about 95% women in management and low-level roles, most of them are white and privileged. Which means they’re severe gaps in the way the content, messaging and other things are managed. Launching a thing like Unbothered (which was an idea of the Black women at lower levels, not management) is a step in the right direction. But what about hiring more people of different ethnic, racial, religious backgrounds? Lots of talk about how “radical inclusivity” is part of the company’s values, but it is not put into practice.

Viewing 4 - 6 of 191 Reviews

Glassdoor has 283 Refinery29 reviews submitted anonymously by Refinery29 employees. Read employee reviews and ratings on Glassdoor to decide if Refinery29 is right for you.