Santander reviews

Not enough people to handle peak periods, which can lead to a lot of lag in service times later on which in turns frustrated customers. All open positions were sometimes not accessible, which led to some frustrations when I discovered that there would have been an interesting position but it was already filled.

Too sale oreintated with poor computer system due to integration of aquisition. there is quite a lot of micromanaging going on and little staff to service clients. customer did not like the fact that adviser were being moved around all time.