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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,909 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,909 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Reviews by job title

      19K reviews
      2.0
      Apr 27, 2018

      Unrelenting agony

      Tier iii phone and internet support representative
      Recommend
      Business Outlook

      Pros

      There was cake for birthdays sometimes but the supervisors did that themselves. Seriously, the people you work with directly are usually great and almost make up for the crushing, overbearing, toxically competitive pressure that drives our ability to get screamed at constantly with zero seconds between phone calls. If you want to use the bathroom, you have to take that away from the time allotted for your actual break time. Yeah.

      Cons

      Completely soulless corporation looking to squeeze every ounce of sanity out of you for the lowest dollar possible. When I say I used to work at spectrum, they’re like, “GOD I hate spectrum,” and I say yeah no one hates spectrum more than its employees.

      2.0
      Apr 15, 2018

      Customer Service Sweat Mill

      Customer service representative
      Recommend
      Business Outlook

      Pros

      Insurance, coworkers, I can't think of 5....

      Cons

      If being a dog tied by a leash to a different dog house every day sounds good, then apply here. You are not allowed to have your own desk, calls are back to back, extreme micromanagement, high turn over rate, systems constantly crashing, very unhappy customers with good reason most of the time.

      4.0
      Apr 13, 2018

      Bitter with the sweet

      (similar to) senior it technology specialist
      Recommend
      Business Outlook

      Pros

      I work for a great boss, great VP, and in a great team. They have been consistently competent and pleasant. Benefits are good and the pay is competitive for the region if not the best.

      Cons

      Practically every issue I've had has been smashed morale due to non-business-relevant policies from the upper management circle. Even when my immediate supervision seems (rarely) unreasonable, it's virtually always an evident result of the corporate culture of the last century leaking downwards.

      Viewing 310 - 312 of 18,909 Reviews
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      Glassdoor has 19,990 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.