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      Spectrum

      Engaged Employer

      Spectrum reviews

      3.3

      52% would recommend to a friend

      (18,915 total reviews)
      avatar

      Chris Winfrey

      53% approve of CEO

      45% positive business outlook

      Ratings by category

      3.8

      Compensation and benefits

      3.7

      Diversity & inclusion

      3.3

      Career opportunities

      3.0

      Culture & values

      3.0

      Work/Life balance

      2.8

      Senior management

      Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,915 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      May 2, 2017

      Good company with strong future

      Project manager
      Recommend
      Business Outlook

      Pros

      Highly skilled workforce, opportunity for career advancement, cutting edge technology, competitive compensation (incl. awesome 401k and bonus package)

      Cons

      Depending on which team you land on, your individual experience may vary. Job satisfaction is primarily dictated by your direct supervisor afterall. There are plenty of rotten managers at Charter, and if you find yourself reporting to one, try to transfer to one of the good ones... of which there are many. Charter culture is strange; mid-level managers are dis-empowered to make big decisions, which are dictated by whomever is the highest ranking stakeholder. Charter lives and dies by Powerpoint decks, so if you don't like Powerpoint... do not apply. Management expects the underlings to deliver most messages via decks. Charter does not treat their contractors very well overall. They are, by design, treated like a lower caste. I've heard the explanation for this and disagree; all workers, whether employee or contractor, should be treated fairly and equally.

      avatar
      Spectrum Response
      9y
      Thank you for taking the time to give us your feedback. We work hard to offer the best to our employees, so it's great to hear your opinions.
      2.0
      Apr 15, 2017

      Going downhill

      Direct sales representative
      Recommend
      Business Outlook

      Pros

      Flexible schedule, and went from iPhones to flip phones, this is a pro because it bring back memories from 20 years ago

      Cons

      There is a disconnect with Charter leadership and brighthouse, the sales channel specifically. It went from a team environment to being micromanaged. The market is different and Charter is not embracing the fact that we are bigger now there is more competition and the customers have options, specifically in suburban /urban markets. This is not the country. From a sales representative point of view it does not feel like a merger but more like a hostile takeover. It doesn't feel like the sales team is being invested in, and we are the face of the company. The commission plan is not competitive either, hopefully they adjust. Good customers have choices and so do good employees.

      avatar
      Spectrum Response
      9y
      Our recent merger with Charter has been somewhat of a process, and we apologize for the inconvenience. Please know we are working together, as a company, to make this process more organized and easier for all of our employees.
      5.0
      Apr 4, 2017

      Very positive changes and a lot to look forward to

      Senior program manager
      Recommend
      Business Outlook

      Pros

      - Lots changes in the positive direction - Working to lead the multi-cloud managed space - tackling difficult problems while keeping client satisfaction - increased and improved communication frequency

      Cons

      - still a lot of work to do in terms of meeting the major goals of leading the market, the market itself is changing, so this type of change is necessary

      Viewing 331 - 333 of 18,915 Reviews
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      Glassdoor has 19,996 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.