Spectrum reviews

This is more for the call center branch In Kettering, Ohio than the company as a whole. The dysfunction of this center and the people who run it may or may not reflect the company itself, though that's hard to say because my experience was awful. Starting with Training, I have never worked for a company that bereated and treated their new employees like children the way this company does. The new hire supervisor is very condescending and not understanding of people who might be different or learn differently. They harp on yo about being accepting of others, your coworkers, customers and so forth, but they really don't take the time to understand others. Her lead was pregnant at the time, so she might have just been off, but as a whole. From the trainer to the lead to the supervisor to the 8 weeks being stuck having new information crammed down your throat it's very poorly ran. Life on the floor doesn't get much better. Their old slogan was (TWC) things will change, and really it's just an excuse to give misinformation. Nobody is on the same page, period. I have never in my life seen an HR person not know how to do her job as much as this one did.

Where to start. I was a highish level manager in the software dev organization. Have you ever worked on software at a company that is just peripherally about software? Spoiler alert: It's terrible. Charter is a cable company. Plain and simple. All the bad things you read about how terrible cable companies are? For the most part that doesn't really trickle down to working there, but it's plenty enough to make you hate everything. I had to quit because I felt like I hated humanity, and I didn't want to be that person. Bullet points: You're AGILE, but your code won't see the light of day for a year, if you're lucky. Five QA teams. Even if you're a code grunt, you're in meetings far more than coding. Management HATES that they have to pay for quality. They would replace you in a second if they thought they could pay that college grad 1/2 what you make for 51% quality. Absurd office drama. People scamming the company, people sleeping their way to VP positions, no-bid contracts to companies that a VP is on the board of. Always desperately trying to catch up to something another cable company already did. Do you really want to just copy Comcast's already crummy design? Revolving door of colleagues. Finally- you are judged by how much it costs them for you to produce a story point. Literally.