Spectrum reviews

3.3

52% would recommend to a friend

(18,924 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,924 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Apr 13, 2020
Recommend
Business Outlook

Pros

Its easy work cool employees

Cons

Everybody doesn't work on the same rules to many moving parts within the employees and leads

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Spectrum Response
6y
We appreciate you taking time to provide us with feedback about your experience at Spectrum. We care about what past and present team members have to say. As a company, we strive to align our vision with our employees' experiences. When those things are not aligned, it's important for us to understand why so we can work toward a positive resolution.
1.0
Apr 7, 2020

I had a great run!!

Recommend
Business Outlook

Pros

Benefits are FANTASTIC. Out of three positions I held with the company I had one manager who has forever changed my life but the other two were absolute JOKES. Where do they find these completely BOMBASTIC idiots!!! Base is below industry standard but if you have a great personality and know how to work the system- you can(I did) make a lot of money. Flexible schedules, at least until the merger,

Cons

Management is for the most part TERRIBLE. They only care about numbers, even if the producers are being dishonest, policies and compensation is ever changing and never for the employees benefit, they hire way too many people to work the territory’s, the place has gone to crap since the merger— there is a reason why Time Warner was bought— because they were not doing well, why would you adopt their policies and procedures?? The company motto is (or should be) it’s not what you know- it’s how long you’ve worked for company (all 3.) everyone plays blame game instead of trying to solve problems, and though I could go on— lastly, HR is for the company. They are not for the employee, do not be dismayed. Should you ever have health concerns they will try their best to get rid of you. When I learned I had Breast Cancer- I told my female manager in confidence as we were very friendly. The next day I got an indeed ping that my position with the company was posted. A few hours later, an hr representative reached out to me to let me know my driver’s licenses were expired— I was diagnosed on my birthday— This was the very LAST thing I needed to be worried about after being a loyal employee for 6 years. HEARTLESS IS AN UNDERSTATEMENT. My sales manager, nor any of my colleagues checked on me while I was on leave. They finally terminated me while I was on leave because my doctor didn’t get the paperwork to them on time despite my persistence.

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Spectrum Response
6y
We care deeply about upholding high standards of professionalism. What you have described is not acceptable workplace behavior and does not align with Spectrum's company values. If you would like us to investigate the situation, please provide additional details for us at our anonymous reporting site, EthicsPoint, at 1-866-384-4277 or https://chartercommunications.ethicspoint.com. We will make sure the information gets the proper attention. Thank you for alerting us to this situation.
1.0
Mar 22, 2020
Recommend
Business Outlook

Pros

I honestly cant think of any

Cons

Company values profit over people. Nothing is in order on the retail side. They jumped the gun on mobile launch.

avatar
Spectrum Response
6y
We care about what past employees have to say and appreciate you taking time to provide us with feedback. As a company, we strive to align our goals with employees' experiences, and it's important for us to understand misalignments so we can work toward a positive resolution.
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Glassdoor has 20,005 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.