Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3289 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 610 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 341 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 333 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 323 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1202 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 381 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 272 reviews)); "Bad managers and don’t care" ((in 271 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,926 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

4.0

Sep 11, 2018

Great company to work for....commission structure needs an overhaul

Inbound sales representative

Recommend

Business Outlook

Pros

Great place to work. Super helpful supervisors, managers, etc. Huge melting pot of different personalities in the workplace make it interesting. Excellent POTENTIAL to make money.

Cons

This is sales. They only like it when you sell. And then, they only like it when you sell MORE. The commission structure is confusing and works against you statistically with the more calls you take.

1.0

Sep 7, 2018

Used to be great.

Field service technician

Recommend

Business Outlook

Pros

Discounted cable, My former supervisor

Cons

No promotions from within, constant last minute policy changes, unrealistic demands, workload, and time frames. Everything is micromanaged. Bad and poorly maintained HFC system. Return visits counted against technician for other people mistake. In example, customer service inability to troubleshoot over phone, Plant not fixing issues correctly, customer requires addition training on product use.

1.0

Sep 4, 2018

Terrible management

Customer solutions specialist

Recommend

Business Outlook

Pros

Benefits, compensation until they changed the pay structure.

Cons

Management could care less about employees. They want you to lie to customers on a daily basis. You get paid more the better you deceive the customers. You will hate going into work everyday. I was a top 5 performer for 6 years here and hated my life everyday I had to come into this horrible place.

Viewing 463 - 465 of 18,926 Reviews

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Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Customer Service Representative

Retail Sales Specialist

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great company to work for....commission structure needs an overhaul

Used to be great.

Terrible management

Top companies for "Compensation and Benefits" near you

Jobs at Spectrum