Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (361) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3318 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 605 reviews)); "lunch/ schedule options and vacation accrual/initial training is great" ((in 329 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 321 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 313 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1201 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 385 reviews)); "Customer issues and bad managers" ((in 278 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 256 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,937 total reviews)

Chris Winfrey

52% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (18,937 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,937 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

2.0

Dec 23, 2025

Promising Company with Old School Leadership

Designer

Recommend

Business Outlook

Pros

Spectrum can be a promising company if it applies current day strategies to its practices (working remote, having diversity within its teams, end-of-year bonuses, etc)

Cons

As previously mentioned, Spectrum hinders its growth due to not applying up-to-date strategies and instead choosing traditional business methods. Having a "suck it up" mentality towards complaints ruins company morale and hinders those who wish to further within the business. More so as "word of mouth" is a thing, future applicants will resist applying for positions due to the bad reputation presented from current/former employees.

4.0

Dec 22, 2025

Good starting point for sales career

Sales specialist

Recommend

Business Outlook

Pros

Good culture when I was there 2 years ago. Great leadership, Looks like management isnt the same anymore so not sure at this point. But good salary especially at entry level. with commission is usually 45k+.. made 55k when I was there as a top seller

Cons

Like most retail sales - unethical practices like bundling are all over the place. if you want to get into sales you're price-based selling which isn't the best methodology. But for places to start your sales career its not bad. A lot of employees will come in and be straight lying to the customers to get higher commission/ranking than you if you're competitive. Read sales material on the side so you don't have to lie like everyone else

4.0

Dec 22, 2025

Be ready to get creative.

Smb account executive

Recommend

Business Outlook

Pros

Great benefits, free internet/cable/ discounted mobile lines. Workload is as easy or hard as you make it out to be, but if you know what you're doing and have a good manager, you can be home at 2 every day.

Cons

If you don't have technical/ mobile sales experience, or uncomfortable selling in gray areas, don't work here.

Viewing 496 - 498 of 18,937 Reviews

Top companies for "Compensation and Benefits" near you

Nokia

3.5★Compensation & Benefits

Ericsson

3.6★Compensation & Benefits

Azercell Telecom

4.4★Compensation & Benefits

Vodafone

3.6★Compensation & Benefits

Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Promising Company with Old School Leadership

Good starting point for sales career

Be ready to get creative.

Top companies for "Compensation and Benefits" near you

Jobs at Spectrum