Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)
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Chris Winfrey

52% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Sep 11, 2017
Recommend
Business Outlook

Pros

Free Cable. Supervisors are willing to help if needed.

Cons

Took away a lot of benefits to Earn Money. Switched from Hard to protect First Call Resolution when there are constant outages. Calls are Back to Back. Not many opportunities for Career Advancement.

3.0
Aug 27, 2017
Recommend
Business Outlook

Pros

Pay is decent, the job itself isn't fairly easy. You aren't changing lives for the better, but you aren't hurting anyone. LGBT friendly.

Cons

Management is always against you. The goals and metrics compete with the job duties. The entire culture changes every six months, and rather than improving in response to the market the whole company seems to spin rapidly in place, not taking any real strides toward improving but confusing the customers and employees. The whole setup makes employees feel disposable even after years of service. The attendance policy is a joke. A friend of mine missed a week for step, complete with doctor's note, and was given fix attended points (termination at seven), even though with a note it should only have counted as one. A few weeks later he called in because his dog ran away and he wasn't given a single point. Confusing. My supervisor loved to gossip about her team members with other team members, creating an uncomfortable workplace.

1.0
Aug 13, 2017
Recommend
Business Outlook

Pros

Free cable, internet, and phone. Decent pay Good benefits

Cons

They lie about commission potential. No one almost ever helps you when you ask. They get mad when you can't take your breaks on time because you're on a call. If you have a disability and ask for help from HR, they act like they're trying to help and then fire you for some absurd reason they can't even provide proof to back up. They don't give you termination papers.

Viewing 508 - 510 of 18,926 Reviews

Glassdoor has 20,008 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.