Spectrum reviews

Where do I begin... Worked in retail for a long time but when spectrum took over it has really opened my eyes of just how bad management can be. Policies created to just suit them out of the blue, can't write up anyone in fear of legal action, terrible benefits and commissions are half of what they were a year ago. As a supervisor I get 0 real training and am constantly lied to. I have to be the glue holding a broken market together while upper management is focused on issues that realistically have nothing, absolutely nothing to do with the real business. It's almost as if they honestly don't know what we do every day which is quite scary. Also you are constantly fearing for your job and are responsible for anything and everything it's absolutely insane. And if I added the city I am in they would make it their business in upper management to find out who I am and fire me.

Micro managed to the point of anxiety attacks. They want you to sell on every call, even when people are screaming at you. Your commission is wrecked because you get bad calls (like when no one is on the line and it's dead air, it affects your call to sale ratio). I've watched my commission drop $1,400 overnight because you are competing with other agents for your own pay, no matter how hard you bust your rear.