Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (393) , Account Executive (371) , Sales Associate (360) , Retention Specialist (355) , Field Technician (351) , Direct Sales Representative (320) , Field Service Technician (275) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (196) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3290 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 633 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 330 reviews)); "If you understand what pays you out and grind you will make really good money $60" ((in 319 reviews)); "The 2 month training is good and you get mentors on the second month as you take your calls." ((in 318 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1188 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 384 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 278 reviews)); "Bad managers and don’t care" ((in 276 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 255 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,926 total reviews)

Chris Winfrey

52% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,926 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

2.0

Jun 5, 2017

Time Warner Cable was a better company

Advanced repair agent

Recommend

Business Outlook

Pros

Pay is decent. Overall the supervisors and managers are great.

Cons

The company has gone from a company that cares about its employees and its customers to a company that only cares about money. There is no imcentive to stay. This company removed the option to work at home, use cell phones, and removed flex breaks. It is absolutely ridiculous that we have to transfer customers for things we used to be able to resolve. A customer should not have to be transferred multiple times to get their services working. This job drains you. You will be yelled at for things that are out of your control constantly. You will constantly have to fix the mistakes that other employees have caused. The list goes on and on

3.0

May 26, 2017

Better when was Time Warner Cable

Business systems analyst

Recommend

Business Outlook

Pros

Free cable that's about it

Cons

very corporate culture unrealistic deadlines no communication

1.0

May 21, 2017

Retail Store

Retail store lead

Recommend

Business Outlook

Pros

Consistent schedule, tuition reimbursement and decent benefits - to include free services.

Cons

Micromanaged environment. They attempt to control the customer interaction from greeting to close, so interactions seem robotic. Employees are not valued at this company commission structure was overhauled and significantly reduced from the days of TWC; while at the same time executive level employees received monster bonus' for achieving inferior results. All holidays are working holidays, and stores are slowly shifting to a 7 day work schedule whereas Sundays was always an off day. Spectrum has the vision of becoming a retail store but offers zero products for sale Not do they have POS terminals to make it happen. Sales goals seem arbritrary and are poorly explained.

Viewing 523 - 525 of 18,926 Reviews

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Jobs at Spectrum

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Retail Sales Specialist

Customer Service Representative

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Time Warner Cable was a better company

Better when was Time Warner Cable

Retail Store

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Jobs at Spectrum