Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (359) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3274 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 618 reviews)); "Ppl would say comission but they promise a good commission within 2 months and it literally takes over 6 months." ((in 323 reviews)); "Good training and stability within" ((in 322 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 318 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1178 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 389 reviews)); "Customer issues and bad managers" ((in 282 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 269 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 253 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

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Spectrum

Spectrum reviews

3.3

52% would recommend to a friend

(18,875 total reviews)

Chris Winfrey

54% approve of CEO

46% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,875 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Sep 17, 2019

Amazing Company

Human resources coordinator

Recommend

Business Outlook

Pros

Compensation, work life balance hours, benefits, fun environment that offers lots of learning and growth potential

Cons

Strict on dress code and professional appearance

5.0

Nov 15, 2018

Internet Repair

Anonymous employee

Recommend

Business Outlook

Pros

Great work culture. Promotes from within. Exceptional pay, recognition awards.

Cons

Learning all the programs used to resolve customer issues.

4.0

Jul 11, 2016

Great company to bad.. Merger

Technical support representative

Recommend

Business Outlook

Pros

Room to grow, great benefits.. Hire from within first!! Caring attitude, great company to work for!!

Cons

Current ongoing Merger leaves a lot to question.. So far the 401k for Time Warner Cable out weighs Charter and the fact that there is no pension just raises more concern under Charter regime

Viewing 4 - 6 of 18,875 Reviews

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Jobs at Spectrum

Customer Service Representative

Customer Service Representative (Technical Support)