Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (349) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (199) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3252 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 607 reviews)); "Free Cable and internet plus great salary and commissions." ((in 336 reviews)); "Good money when deals go through and lots of free time if you are hitting numbers" ((in 325 reviews)); "Good Support and Training" ((in 324 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1182 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 381 reviews)); "Customer issues and bad managers" ((in 277 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 274 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 245 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,887 total reviews)

Chris Winfrey

53% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.7

Compensation and benefits

3.3

Career opportunities

3.0

Culture & values

3.0

Work/Life balance

2.8

Senior management

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,887 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

2.0

Mar 30, 2020

Greed

Anonymous employee

Recommend

Business Outlook

Pros

Decent compensation and benefit system. Free services.

Cons

Low morale, questionable sales tactics, no care for the individual only money. Their reaction to COVID-19 is also very concerning. I feel truly sorry for the techs and engineers.

Spectrum Response

6y

We appreciate your concerns as we work together through these unprecedented challenges. As part of a FEMA Community Lifeline sector, our services are essential to keeping hospitals, first responders, government facilities, the news media and our communities connected and to protect the country. Making sure we deliver these vital communications while supporting employees is our top priority. To that end, we recently made a number of changes to our operations that will help our employees better manage through this challenging time. These include an additional 15 days of paid time off to be used for any COVID-19 related personal need, increased social distancing plans in all of our call centers and operations facilities, and the option for remote work for employees whose jobs allow them to work outside the office without endangering our obligation to provide critical services.

1.0

Mar 23, 2020

Company only cares about the numbers

Direct door sales

Recommend

Business Outlook

Pros

I had high hopes for this company. Very disappointed.

Cons

Company only care about sales not individuals as we are in a pandemic with the coronavirus they still enforcing all sales reps to knock on peoples doors at their homes until 7:45pm and try to sale them on our services. Daily emails going out telling us about hitting our numbers vs asking us how we are feeling or doing during a crisis like this. We are paid by Commission if clients don’t get installed we don’t get paid for the sale. Clients are canceling due to the virus, so we are working for free and putting our own health at risk.

Spectrum Response

6y

Thank you for taking the time to share your thoughts with us. Our goal is to create a work environment that is safe, comfortable, and that supports teamwork and productivity. We are dismayed that you have experienced something that doesn't align with our goals. We appreciate your comments and will share them with our leadership team.

1.0

Mar 16, 2020

Forcing people to go to office during pandemic

Anonymous employee

Recommend

Business Outlook

Pros

Some great people. They pay well. Decent benefits.

Cons

The company clearly does not care about the safety and well-being of its employees. Everyone forced to go to office during pandemic when many jobs can easily be done from home. Told we are more effective in the office. I would argue I am not given that I am distracted and experiencing anxiety because I am forced to put myself and family at risk, unnecessarily. Domestic travel is business as usual unless it’s to go to a gathering of 50 plus people. Morale low and people are angry. Not one exec has walked the office to see how people are doing during this stressful time.

Spectrum Response

6y

We appreciate your concerns as we work together during these unprecedented times. As a FEMA Community Lifeline sector, with services are essential to hospitals, emergency first responders, government facilities, the news media and our communities, we help them to stay connected, flatten the curve and protect the country. Delivering these vital communications while supporting employees is our top priority. We recently made a number of changes to our operations that will help employees better manage through this challenge, including an additional 15 days of PTO to be used for COVID-19 related needs, increased social distancing plans in our call centers and operations facilities, and a remote option for employees whose jobs allow them to work from home while still providing critical services. We thank you for continuing to support our customers and communities and ensure they remain connected and safe.

Viewing 97 - 99 of 18,887 Reviews

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