Pros
When the company was Time Warner Cable it had many great benefits but since it was bought out by Charter Communications, I seriously cant think of one positive thing to say about the company. Maybe that your work day can start off at 10am if you choose . Allowing you to avoid traffic. Oh and you get free cable and internet if you are in the right area. That is the one good thing!
Cons
Where do I start? Ill try to make it short and to the point. They dont pay! I was fortunate enough to be locked in a base salary of 40k from when it was Time Warner Cable but after it switched to Spectrum, they began hiring newcomers with a base salary at 20k. They also slashed commissions to a third of what they were (I personally made about 60k less than what I did with the similar sales). They even dont pay you for certain sales any longer. And on top of all of that, they increased our property portfolio, giving you more work than you can actually handle. Management is terrible. They micromanage you to a point where it makes your job inefficient. You constantly have to check-in on your Ipad every step you took and we had two calls a day to check-in. Most management was also shifted from Charter and you can see them cater more to Charter employees than the Time Warner Employees....giving promotions and better portfolios to them. And I can go on and on about how they are going backwards in technology, customer appreciation, declining partner relations, increased prices in benefits but the bottom line is, THEY DO NOT CARE ABOUT PEOPLE. This is from the top down. They will spend $2 to make sure you dont get $1. But they will lie to incoming employees and tell them they can make a certain amount of money, but you cant. I would sit new employees down and show them my spreadsheet on how to calculate their commission (by request). They see that, although mathematically possible because of uncapped commission, it is realistically impossible to earn what they said you can earn....IMPOSSIBLE. In fact, about 50k less than what they promised you can make. Its just not worth the stress, frustrations, low pay, poor management, gas money, wear and tear on your car, etc. Don't do it!
