Spectrum reviews

Micromanagement, be prepared to be on a conference call morning and evening 5 days a week, had to sell product a certain way that was ineffective in the field, half the potential clients I sold on the product were unable to be hooked up due to past due balances, bad credit, or their address was not serviceable, cable installers would frequently mess up install jobs causing the clients to cancel the deal, I would frequently stay out in the field until 9:00pm on days where nobody was interested, had to sell Charter Triple Play bundle, for example I sold a young couple internet and phone because they did not own a TV, and had no interest in purchasing one.. when I told my manager the situation on the conference call the next morning, he implied that I should have provided them with a TV even though that is a violation of Charter policy. 85% of the sales team I was apart of were on probation for not consistently hitting their goals. Be able to handle lots of stress and rejection.

There is no clear direction or communication from executive leadership. Each member of management seems to be focused on his or her own agenda and directing the blame for failed objectives to the next level below them. Reward and recognition are no longer based upon performance or merit, but are instead reserved for a handful of individuals who have curried the favor of their superiors by sabotaging the work of their peers by any number of unethical means.