Spectrum reviews

3.3

52% would recommend to a friend

(18,896 total reviews)
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Chris Winfrey

53% approve of CEO

45% positive business outlook

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,896 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Feb 7, 2018
Recommend
Business Outlook

Pros

If you like selling and outside sales..it is a great job. The cable services as a benefit are great, The uncapped commission structure is appealing.

Cons

Micro management. compensation and schedule are not at all within the scope of advertised or outlined. The hours initially were agreed to 6 hours Monday through Friday. 4 to 5 Saturday..That became 10 hours mon through Friday 4 on Saturday. after much discussion out team was allowed to start at noon mon through Friday.. there were many many more negatives, but just that is enough

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Spectrum Response
8y
We’re sorry to hear you are dissatisfied with the pay/benefits offered. We do think of our employees as our greatest asset and are always looking to improve our offerings.
2.0
Dec 3, 2017
Recommend
Business Outlook

Pros

Some flexibility depending on your department. Moderately competitive salary. Good 401k matching. Decent healthcare benefits.

Cons

This place went from best job ever to truly abysmal after Charter acquired Time Warner Cable. There are a lot of politics and in-fighting, an obvious lack of respect for key employees, an extremely siloed organizational structure, and a top-heavy management structure. Most of the best talent trickled away after the merger. Depending upon the management chain, departments range from appalling in their treatment of employees to mostly reasonable, but any upside is largely negated by a rigid, strictly dictated from the top-down "one size fits all" management approach. Even the Senior Directors seem to lack much ability to affect change at all. The technological and architectural decision making has become a joke and everyone knows it, but middle management does not seem to have any power to change this or the ability/courage to push back. Virtually all of the good management who spoke up against some of the more silly decisions being made were promptly run off. Things are incredibly disorganized and cross-organization communication is virtually non-existent. Virtually everyone I interface with seems to agree on one thing -- that the problem comes from the top.

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Spectrum Response
8y
Our recent merger has been somewhat of a process, and we apologize for the inconvenience. Please know we are working to make this process more organized and easier for all of our employees. We would love to hear your feedback on this process so that we might improve it moving forward. Please contact us directly. Thank you!
Viewing 214 - 216 of 18,896 Reviews

Glassdoor has 19,977 Spectrum reviews submitted anonymously by Spectrum employees. Read employee reviews and ratings on Glassdoor to decide if Spectrum is right for you.