Spectrum reviews

Management, company itself, extreme heat and cold, soul sucking gig, ludicrous sales standards and practices, company always finding ways to pay less. Must sell 10 triple plays (cable, internet, phone) and have them installed per month to 10 different homes or no commission paid at all. They assign you 500 addresses, a tenth are garbage, a fifth are current subscribers, and the rest are the folks you stalk down every month to get them to switch. Meanwhile, the technicians can come in and tick off your customers and you lose the sale, or management drops the ball on things too. Plus, you're going up against the already-HORRIBLE reputation of Charter Spectrum and the lingering stench from Time Warner. So you might get a customer to agree to switch, then they cancel before install because their friends and family warn them the service is terrible. This is not a good gig. It's soul crushing and you're at the mercy of the 500 addresses you're assigned completely willy nilly, upper management who don't care about you as a human, and a company that is always looking for ways to not pay you.

They constantly mess up the pay; if there's a way avoid paying you, they'll find it. Management (Director's and above) has found a way to get sales from DSRs without paying them for it. Morale is low in every department and job security is uncertain.