Does Spectrum pay their employees well?

According to anonymously submitted Glassdoor reviews, Spectrum employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Spectrum. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Spectrum?

52% of Spectrum employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Spectrum 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Spectrum?

Customer Service Representative (940) , Sales Representative (472) , Inbound Sales Representative (392) , Account Executive (370) , Sales Associate (360) , Retention Specialist (354) , Field Technician (350) , Direct Sales Representative (320) , Field Service Technician (273) , Sales (244) , Outside Sales Representative (217) , Customer Service Representative (CSR) (200) , Billing Specialist (198) , Inside Sales Representative (195) , Technician (168)

What are the pros of working at Spectrum according to real employee reviews?

"The benefits are great because you get them right away as you start working and just need to enroll." ((in 3315 reviews)); "The people are great and the work itself once you get the hang of it can be very easy." ((in 620 reviews)); "Free Cable and internet plus great salary and commissions." ((in 325 reviews)); "Good money when you make at least 12 sales per month and base pay as well." ((in 322 reviews)); "Good training and stability within" ((in 313 reviews))

What are the cons of working at Spectrum according to real employee reviews?

"Poor management they seem to not care about you and that you’re just a number instead of a valued employee." ((in 1193 reviews)); "There is no work life balance expect this to be a 80 hour weekly commitment." ((in 380 reviews)); "Bad managers and don’t care" ((in 274 reviews)); "long hours if your last few jobs have a lot of things to do since you'll be out late." ((in 267 reviews)); "some supervisors have more than one newer company vehicle and techs get the worn out ones" ((in 254 reviews))

What are employees saying about Spectrum layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Spectrum layoffs and their outlook for job security at Spectrum in 2026.

Spectrum reviews

3.3

52% would recommend to a friend

(18,900 total reviews)

Chris Winfrey

53% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Spectrum has an employee rating of 3.3 out of 5 stars, based on 18,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Spectrum employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicações industry (3.6 stars).

Reviews by job title

19K reviews

3.0

May 2, 2021

A good place to learn and work

Enterprise support specialist ii

Recommend

Business Outlook

Pros

Very career focused workplace. Reimbursement and bonuses for getting certifications, and room to move upward in the company.

Cons

The company itself is behind the times on an operational basis. They stick with what works, rather than trying new things, like 4x10 work schedules, and hybrid office/home environments.

Spectrum Response

5y

Thank you for sharing these comments with us. Your feedback helps us better understand employees' needs and experiences, and better informs us about how we can support them and their families. Thank you for helping us toward those goals.

1.0

Apr 5, 2021

Stay Away

Inbound sales representative

Recommend

Business Outlook

Pros

Pay is Okay, Option to work at home,

Cons

Mirco-Managing Supervisor, Long Hours, Schedule Changes are Frequently in the Training Months, the possibility of getting Covid 19 in the Office building,, Unrealistic Sales Goals,, Pyramid Scheme Feeling..

Spectrum Response

5y

We care deeply about upholding high standards of professionalism. What you have described does not align with Spectrum's company values. If you would like us to investigate the situation, please provide additional details for us at our anonymous reporting site, EthicsPoint, at 1-866-384-4277 or https://chartercommunications.ethicspoint.com.

1.0

Nov 25, 2020

Toxic with high turnover.

Product owner

Recommend

Business Outlook

Pros

High pay and experimentation embraced.

Cons

Highly toxic and political environment. High turnover. Directors to SVPs cavalierly discuss people they let go and getting rid of broad swaths of people or whole departments. If you’re a contractor you will be expected to work overtime without claiming it on your timesheet. You’ll be given a workload that takes 50 - 60 hours of focused work to accomplish and be told you need to finish it in 40 hours. If you complain you’ll be let go. Dog eat dog mentality among some who are struggling to stay afloat. During the pandemic, employees were made to go into the office longer than any major company. Those who complained were fired.

Viewing 274 - 276 of 18,900 Reviews

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Jobs at Spectrum

Spectrum

Spectrum reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A good place to learn and work

Stay Away

Toxic with high turnover.

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Jobs at Spectrum