Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

86K reviews
2.0
Jul 5, 2026
Recommend
Business Outlook

Pros

You really get to make your own team, own the store, and make it yours. A lot is standardized. For some, it may not seem like autonomy, but you have a clear way to do things. The pay and compensation package for every level and role is very fair. The culture is great if you can make it great.

Cons

District managers can be a dream or an absolute nightmare. Prepare to drink the Kool-Aid, and you’re never allowed to say anything negative or disagree. Two-way dialogue is supposed to be fostered within your store, but that will not be something you get with your district manager. You’re salaried, so sometimes you gotta take the L if no one can support. DMs are required to follow up on way more than I think they need to. Some have absolutely no regard for your personal time.

3.0
Jul 5, 2026
Recommend
Business Outlook

Pros

Free coffee and food items

Cons

Scheduling and not enough coverage during certain times

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Starbucks Response
1d
Thank you for providing feedback. We appreciate your insights and are sorry to hear that you had this experience. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this isn’t the case in stores, we encourage our partners to reach out to management. They may also connect with the Partner Contact Center for additional support
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Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.