Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

86K reviews
4.0
Jul 4, 2026
Recommend
Business Outlook

Pros

Good Access to telehealth services. Good place to build connections with local customers compared to a drive through.

Cons

The flexible scheduling is really dependent on staffing. One way or another you will likely need to work odd hours.

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Starbucks Response
1d
We appreciate you taking the time to share this review. We are listening to the scheduling challenges you mentioned and taking this feedback to learn how we can improve and meet our partners’ needs. If our partners are comfortable, we also recommend that they talk to their manager or district manager about scheduling concerns so that the manager can work with them to address their needs.
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Glassdoor has 91,258 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.