Starbucks reviews

3.5

57% would recommend to a friend

(85,535 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

86K reviews
5.0
Jan 14, 2024
Recommend
Business Outlook

Pros

Working at Starbucks has been a transformative experience with its share of both advantages and challenges. On the positive side, the job provided crucial financial stability, allowing me to purchase my first car and secure a comfortable place to live. This financial security also extended to supporting my family back in Brazil. Beyond monetary gains, Starbucks facilitated the development of various skills, including customer service, time management, and teamwork. These skills are not only applicable within the Starbucks environment but also hold value for future career opportunities. The cultural exposure gained while working at Starbucks in a foreign country was invaluable. Interacting with a diverse range of customers and colleagues broadened my understanding of different cultures, significantly enhancing my communication skills. Additionally, Starbucks often offers employee benefits such as healthcare and discounts, proving beneficial for someone navigating the early stages of their career. The team environment at Starbucks was a highlight, fostering a collaborative and supportive atmosphere. Building positive relationships with colleagues not only made the job enjoyable but also contributed to personal and professional growth.

Cons

On the flip side, there were challenges associated with the Starbucks experience. While it provided a solid foundation, there were limitations in terms of career growth within the company, prompting a desire to explore alternative career paths. The fast-paced nature of the job brought about a significant workload and stress, requiring a delicate balance to ensure quality service. Repetitive tasks were part of the daily routine, contributing to potential job monotony over time. Irregular working hours, including weekends and holidays, affected work-life balance, limiting personal time for other interests. Additionally, in some locations, dependency on tips added a layer of financial uncertainty, as not all customers tipped consistently. In summary, my two-year journey at Starbucks was a mix of financial stability, skill development, and cultural exposure, alongside challenges such as limited career growth, workload stress, and the need to navigate irregular hours. While grateful for the opportunities and experiences gained, the desire to explore new horizons and pursue broader life goals has now taken center stage in my journey.

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Starbucks Response
2y
Thank you for taking the time to provide feedback. We appreciate your input and we are sorry to learn that you've faced some challenges. Partners are truly the core of our company and we strive to cultivate an environment where partners feel supported, respected, and empowered. Your feedback is important to us and we will share this with our teams as we continue to improve the partner experience.
4.0
Jun 13, 2023

Good, but not great

Anonymous employee
Recommend
Business Outlook

Pros

Fast paced, educated clients, great environment

Cons

Monotonous, depending on the time of day you will be super busy but in the morning there won't be a single soul

5.0
Aug 9, 2022

Barista

Recommend
Business Outlook

Pros

organized multitasking clean quality coffee

Cons

schedules overnight busy short staff price

Viewing 1 - 3 of 85,535 Reviews

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