Starbucks reviews

3.5

57% would recommend to a friend

(85,550 total reviews)
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Brian Niccol

34% approve of CEO

42% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,550 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

86K reviews
3.0
Sep 11, 2008
Recommend
Business Outlook

Pros

most of the , leadership really did "walk the talk" about following the mission statement and guiding principles, and it trickled down to the way everybody else treated each other. It's great to work for a place where everyone is so excited about the product, even if they work in a support department that has nothing to do with coffee directly.

Cons

there was a lot of talk about "transformation" in the last 6 month, but it didn't feel very focussed. Many people wanted to know what they could do to help or change, but weren't getting good direction because leadership wasn't available, focussed upwards not downwards.

3.0
Sep 9, 2008
Recommend
Business Outlook

Pros

people are great - passion for what they do and how they do it. benefits are great - the office environment is comfortable and is great to work in. the building has great kitchens for all your coffee needs.

Cons

management confusion - lots of hurry up and wait. decisions based on fears of earnings not what's best for the company. lack of vision or course to follow.

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Glassdoor has 91,273 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.