Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 25 reviews)); "Cozy and beautiful offices" ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

5.0

Oct 30, 2023

This place is magical

Customer service representative

Recommend

Business Outlook

Pros

People here actually care about your feelings. I have never seen such sincerity and friendliness from any other company and I am willing bet on my life that this place is one of the few out there.

Cons

During the time I have been here, I have never felt tired, stressed or pressured because it is impossible when you are constantly surrounded by positive people.

5.0

Jul 18, 2023

Positive experience (5 months)

Customer service representative

Recommend

Business Outlook

Pros

I have had the pleasure of working with this company for the past five months, and it positive experience. From the moment I connected with the recruiter to my seamless onboarding process and the continuous support from the friendly team, this company has truly exceeded my expectations. The team's willingness to share knowledge and offer assistance has not only accelerated my professional growth but also made me feel like an integral part of the company.

Cons

Now I feel good, I haven't found cons yet

5.0

Jun 14, 2023

Dream Team 💛

Customer service representative

Recommend

Business Outlook

Pros

The office itself was beautiful and felt like walking through an art gallery. But what really stood out to me were the people. The team truly felt like one big friendly family.

Cons

This is the company that solves all the nuances. They are awesome!

Viewing 121 - 123 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

São Paulo, São Paulo

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