Does SupportYourApp pay their employees well?

According to anonymously submitted Glassdoor reviews, SupportYourApp employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at SupportYourApp. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at SupportYourApp?

89% of SupportYourApp employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated SupportYourApp 4.6 out of 5 for work life balance, 4.6 for culture and values and 4.5 for career opportunities.

What are the top reviewed jobs at SupportYourApp?

Customer Service Representative (518) , Customer Support Representative (59) , Customer Support Consultant (21) , Support Consultant (20) , Customer Service (19) , Customer Support (19) , Customer Support Agent (17) , Customer Support Specialist (16) , Service Delivery Manager (16) , Consultant (13) , Manager (11) , Customer Service Agent (10) , Technical Support Engineer (10) , Team Lead (8) , Customer Service Representative (CSR) (7)

What are the pros of working at SupportYourApp according to real employee reviews?

"Excellent and friendly team." ((in 77 reviews)); "Great management and processes" ((in 45 reviews)); "Everyone here is friendly and supportive." ((in 29 reviews)); "There is always someone to talk to in the office and the manager is always in touch." ((in 25 reviews)); "Cozy and beautiful offices" ((in 22 reviews))

What are the cons of working at SupportYourApp according to real employee reviews?

"Salary is low and they get a lot of money from each project." ((in 37 reviews)); "No benefits like health insurance and really sad amount of vacation/personal days off" ((in 9 reviews)); "no health insurance" ((in 5 reviews)); "No insurance" ((in 4 reviews)); "Atrocious leadership, especially CCO." ((in 4 reviews))

What are the top reviewed SupportYourApp locations?

São Paulo , Rio de Janeiro , Belo Horizonte

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SupportYourApp

SupportYourApp reviews

4.5

89% would recommend to a friend

(871 total reviews)

Daria Leshchenko

92% approve of CEO

90% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.6

Culture & values

4.6

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.5

Career opportunities

SupportYourApp has an employee rating of 4.5 out of 5 stars, based on 871 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SupportYourApp employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

871 reviews

1.0

Jun 7, 2023

Absolute scammers! Avoid!

Anonymous employee

Recommend

Business Outlook

Pros

No pros at all whatsoever

Cons

Absolute scammers, do not believe good reviews they will make you work hard for no money, the interview is very confusing and they hide a lot of details that you will only find out once you wasted your time in interviews, and they act very dodgy. A lot of people are talking about Night Shifts and no days off. Believe them! Avoid at all costs, working for this company should be illegal.

5.0

Mar 20, 2023

Wonderful company and amazing people

Customer service representative

Recommend

Business Outlook

Pros

I have worked here for over 2 years. It's a great company and amazing people. Everyone is in a hurry to help and support. My project is constantly evolving and we have grown from two people to 40. There are opportunities for career growth. I feel like I would have worked here all my life if I hadn't had to change jobs. I recommend it to friends and good people.

Cons

No, no, no, I can't say anything negative!

5.0

Jan 13, 2023

I have no words

Customer success

Recommend

Business Outlook

Pros

In comparison with all my previous jobs, this is by far the most pleasant and friendly company I ever worked in. I really hope I can promote to a higher position in the future! I've heard a lot of inspiring stories

Cons

I wish there were more socialising activities

SupportYourApp Response

Thank you for your feedback and for your SUPport! Your SupportYourApp team :)

Viewing 124 - 126 of 871 Reviews

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Jobs at SupportYourApp

(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Salvador, Bahia

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Ceará

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Rio de Janeiro, Rio de Janeiro

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

Curitiba

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(English C1 & native Portuguese) Technical Support Consultant (remote, LATAM)

São Paulo, São Paulo

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