Question 1

Is TP a good company to work for as a Customer Service Agent?

Accepted Answer

Customer Service Agent professionals working at TP have rated their employer with 4.4 out of 5 stars in 1,904 Glassdoor reviews. This is an average score with the overall rating of TP employees being 4.4 out of 5 stars. Search open Customer Service Agent Jobs at TP now and start preparing for your job interview by browsing frequently asked Customer Service Agent interview questions at TP.

Question 2

Does TP pay Customer Service Agent employees well?

Accepted Answer

Customer Service Agent professionals rate their compensation and benefits at TP with 4.3 out of 5 stars based on 1,904 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Customer Service Agent salaries and benefits at TP.

Question 3

How happy are Customer Service Agent professionals working at TP?

Accepted Answer

92% of Customer Service Agent employees at TP would recommend their employer to a friend. This rating has increased by 3% in the past 12 months. Customer Service Agent professionals have also rated TP with a 4.3 rating for work-life-balance, 4.7 rating for diversity and inclusion, 4.4 rating for culture and values and 4.4 rating for career opportunities.

Question 4

What are the top reviewed jobs at TP?

Accepted Answer

Customer Service Representative (13829), Customer Service Representative (CSR) (5127), Customer Service Agent (2577), Analyst (1525), Customer Service (1470), Expert em Interação (1404), Content Moderator (1235), Supervisor (1105), Call Center Agent (1067), Customer Service Associate (930), Agent (894), Team Leader (812), Executive (777), Operations Customer Expert 1 (692), CSA - Customer Service Associate (632)

Question 5

What are the pros of working at TP according to real employee reviews?

Accepted Answer

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

Question 6

What are the cons of working at TP according to real employee reviews?

Accepted Answer

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

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Good salary overshadowed by poor management

Good opportunity for fresh graduates but high pressure

Excelente clima laboral y buen servicio al cliente

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