Is TP a good company to work for?

TP has an overall rating of 4.4 out of 5, based on over 100,129 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 88% of employees would recommend working at TP to a friend and 83% have a positive outlook for the business. The best reviews about TP have been left by employees working as Gerente Sênior , Analista De BI Sênior and Supervisor Especialista .

Does TP pay their employees well?

According to anonymously submitted Glassdoor reviews, TP employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at TP. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at TP?

88% of TP employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TP 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.4 for career opportunities.

What are the top reviewed jobs at TP?

Customer Service Representative (13827) , Customer Service Representative (CSR) (5127) , Customer Service Agent (2577) , Analyst (1525) , Customer Service (1470) , Expert em Interação (1404) , Content Moderator (1235) , Supervisor (1105) , Call Center Agent (1067) , Customer Service Associate (929) , Agent (894) , Team Leader (812) , Executive (777) , Operations Customer Expert 1 (692) , CSA - Customer Service Associate (632)

What are the pros of working at TP according to real employee reviews?

"(in 819 reviews) "It's good and has work from home" (in 737 reviews)" ((in 1987 reviews)); "The people here are great to work with and they the hours are very flexible." ((in 1790 reviews)); "Learning part is good and sharing of knowledge between us helps to develop the skill and good work environment." ((in 1768 reviews)); "The training is good and it allows us to exercise the things we really need to do during the actual work" ((in 1452 reviews)); "Since I am working in BPO's I found this company is amazing in and the work culture is good." ((in 1243 reviews))

What are the cons of working at TP according to real employee reviews?

"The salary for tenured agents is low and their annual salary increase is also low." ((in 3764 reviews)); "Not able to get in contact with the outside world and poor management depending on which account you work for." ((in 2435 reviews)); "Low pay for nearly 9 hour shifts (including your lunch but still on the clock)" ((in 1523 reviews)); "I provide Customer Service mostly in English and there is no bonus for being fluent in a second language." ((in 382 reviews)); "Poor communication and understanding skills" ((in 286 reviews))

What are employees saying about TP layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about TP layoffs and their outlook for job security at TP in 2026.

What TP locations have received the highest employee ratings?

Mauá , São Bernardo do Campo , Santo André , Guarulhos , Osasco , Brasília , São Luís , João Pessoa , Aracaju , Lapa

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TP

TP reviews about "work environment"

83% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.4

Culture & values

4.4

Career opportunities

4.3

Work/Life balance

4.3

Senior management

4.3

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

1.0

Jun 4, 2026

Work from home, but toxic environment and low pay

Customer service representative

Recommend

Business Outlook

Pros

Work from home I guess

Cons

Working here for almost a year was disrespectful to myself and I have lots of healing to do.. the mental health that this low income job brings should be studied! Please do not work here if you don’t have a healthy work life balance or else you will feel like you’re losing it. Do not listen to anyone who says to stay because the economy is bad and won’t find another job.. we were not put on this earth to suffer like this especially with nothing you can show for it. Yes it’s really that serious!!

5.0

Jun 9, 2026

Positive Work Culture

Process associate

Recommend

Business Outlook

Pros

Colleagues work together efficiently and contribute to a collaborative environment. Employees receive support and guidance regularly.

Cons

Process changes occasionally require quick adaptation.

5.0

Jun 4, 2026

Fun work environment but stress is a concern

Trainer

Recommend

Business Outlook

Pros

Fun Good Responsibily Great Amazing

Cons

Stress Responsibily Payments No more

5.0

Jun 5, 2026

Nice Work Environment

Chat support executive

Recommend

Business Outlook

Pros

Friendly colleagues and positive workplace atmosphere make daily responsiblities easier to manage and enjoy.

Cons

Repetitive customer queries become routine sometimes.

5.0

Jun 8, 2026

Flexible shifts and growth opportunities, but poor culture

Supervisor

Recommend

Business Outlook

Pros

Payroll Shifts flexibility Opportunity for career growth at a young age

Cons

Not the best work culture nor environment

5.0

Jun 8, 2026

Strong Teamwork

Senior customer service executive

Recommend

Business Outlook

Pros

Team collaboration helps achieve goals effectively. Employees support one another and maintain a productive work environment.

Cons

Busy periods can increase workload temporarily.

5.0

Jun 11, 2026

Best workplace with a friendly environment and good balance

Customer service advisor

Recommend

Business Outlook

Pros

Definitely is the best place to work. Totally friendly environment, work life balance.

Cons

I don't found any cons yet, Cause my team and my project is really good

5.0

Jun 6, 2026

Friendly Work Environment

Chat support executive

Recommend

Business Outlook

Pros

Colleagues remain supportive and willing to assist whenever required. The positive atmosphere contributes to workplace satisfaction and productivity.

Cons

Repetitive customer interactions can occasionally feel routine.

5.0

Jun 4, 2026

Great work environment with strict floor rules

Customer service representative

Recommend

Business Outlook

Pros

Great Working enviroment Good Work-Life balance On time Salary Great oppoutunities for freshers and undergraduates

Cons

Nothing allowed on the floor Except Transparent Water Bottle and Coins.

5.0

Jun 5, 2026

Respectful Culture

Customer interaction executive

Recommend

Business Outlook

Pros

Employees work in a profesional environment that promotes teamwork and mutual respect.

Cons

High customer demand creates occasional pressure.

Viewing 1 - 3 of 5,264 Reviews

Jobs at TP

Consultor de Atendimento Suporte Jogos Online

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de atendimento - atendimento via chat

Parnamirim, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de atendimento - sac produtos e serviços bancários

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de atendimento - atendimento via chat

São Gonçalo do Amarante, Rio Grande do Norte

R$2K - R$2K /mo

(Employer provided)

View job

Agente de atendimento backoffice

São Paulo, São Paulo

View job

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Reviews TP reviews

TP

TP reviews about "work environment"

Ratings by category

Ratings by demographic groups

Reviews by job title

Work from home, but toxic environment and low pay

Positive Work Culture

Fun work environment but stress is a concern

Nice Work Environment

Flexible shifts and growth opportunities, but poor culture

Strong Teamwork

Best workplace with a friendly environment and good balance

Friendly Work Environment

Great work environment with strict floor rules

Respectful Culture

Jobs at TP

TP reviews FAQs

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